Malleshwari Divikonda
Hyderabad
Summary
Experienced Computer Systems Analyst skilled in assessing, designing, and implementing computer systems to boost efficiency and productivity. Proficient in analyzing user needs, resolving issues, and suggesting enhancements to optimize system performance. Adept collaborator, aligning technology solutions with business objectives. Committed to staying abreast of emerging technologies and industry standards to provide innovative solutions that align with organizational goals.
Overview
8
8
years of professional experience
Work History
IT Analyst
TATA CONSULTANCY SERVICES
Hyderabad
06.2022 - 07.2023
- Developed and implemented IT solutions to streamline business processes.
- Created detailed technical specifications for software applications.
- Provided support to end-users in troubleshooting application issues.
- Utilized tools like JIRA and Confluence for tracking project progress.
- Collaborated with team members to deliver projects within scheduled deadlines.
- Identified areas of improvement in existing systems and proposed changes accordingly.
- Ensured compliance with industry standards while developing or deploying new IT solutions.
- Provided training to end-users on how to use newly deployed systems effectively.
Application Development Analyst
Accenture
Hyderabad
04.2021 - 05.2022
- Collaborated with stakeholders to identify needs and develop solutions that meet business objectives.
- Created technical documentation including system architecture diagrams, flowcharts and process maps.
- Assessed code during testing stage to determine potential glitches and bugs.
Software Test Engineer
Accenture
Hyderabad
01.2016 - 10.2019
- Developed and executed test cases to ensure software functionality, reliability and performance.
- Worked with developers to identify, document and track defects in the system.
- Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
- Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.
- Collaborated with project team members to develop effective strategies and test plans.
- Analyzed product code and application specifications to determine appropriate test methods.
- Performed functional, integration, system and user acceptance testing processes.
- Monitored bug tracking systems for open issues related to software testing efforts.
- Documented results of all tests performed using standard templates or tools such as JIRA or Bugzilla.
- Identified areas of improvement in existing products through root cause analysis of failed tests.
- Participated in peer reviews of test plans, scripts, data sets and other related documentation.
- Maintained detailed records of all testing activities throughout the development life cycle.
- Provided technical assistance during troubleshooting sessions involving software issues.
- Assisted in training junior testers on best practices for software testing process.
- Designed automation frameworks using Selenium WebDriver or similar technologies.
- Developed SQL queries to analyze data integrity across various databases.
- Utilized virtual machines for cross-platform compatibility testing.
- Investigated customer reported problems by reproducing scenarios in a lab environment.
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
Education
Bachelor of Science - Computer Science
St.Ann's Degree College
Hyderabad06-2015
Skills
- Risk Assessment
- System Architecture
- Performance Optimization
- Information Security
- Statistical Analysis
- API Development
Timeline
IT Analyst
TATA CONSULTANCY SERVICES
06.2022 - 07.2023
Application Development Analyst
Accenture
04.2021 - 05.2022
Software Test Engineer
Accenture
01.2016 - 10.2019
Bachelor of Science - Computer Science
St.Ann's Degree College
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