Mallika Maini
Business Development Officer
South Delhi
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
Work History
Business Development Officer
L'Oréal
Delhi-NCR
04.2023 - Current
- Delivered campaigns to solidify new client opportunities and generate new business.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Kept meticulous client notes and updated account information in company databases.
- Collaborated with sales and marketing departments to support client acquisition.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to event marketing, sales and brand promotion.
- Presented professional image consistent with company's brand values.
Sales Trainee
L'Oréal
South Delhi
11.2022 - 04.2023
- Stint with, and Cheryl's team of North 1
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Designed sales presentations and materials incorporating unique selling points and provided key messages.
- Analyzed customer feedback and identified areas for improvement.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Executed marketing plans to support new product launches and promotions.
Vice President
IIC JIMS
08.2022 - 11.2022
Human Resources Intern
Moglix
08.2021 - 08.2022
- Developed strong written and verbal communication skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with HR team to coordinate company events.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Sourced and screened candidates for [Type] roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Business Development Officer
L'Oréal
03.2022 - 07.2022
- Sourcing of resumes through Job portals/ References/ LinkedIn/ Mapping / Head hunting
- Screening resumes for different openings/ positions (as per job description / job specification)
- Conducting the preliminary telephonic to understand the candidate's competencies like interest towards the job, commitment, skills, and qualification for determining the suitability to match the requirement
- HR and Marketing
Senior Content Writer
Zee Media Corporation Limited
02.2022 - 03.2022
Stratsmith
08.2019 - 06.2020
Education
Bachelor's degree - History
Ramjas College
01.2016 - 04.2019
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Jagan Institute of Management Studies (JIMS)
01.2021 - 04.2023
Arts
Laxman Public SchoolLaxman Public School
04.2003 - 05.2016
Skills
Business Planningundefined
Timeline
Business Development Officer
L'Oréal
04.2023 - Current
Sales Trainee
L'Oréal
11.2022 - 04.2023
Vice President
IIC JIMS
08.2022 - 11.2022
Business Development Officer
L'Oréal
03.2022 - 07.2022
Senior Content Writer
Zee Media Corporation Limited
02.2022 - 03.2022
Human Resources Intern
Moglix
08.2021 - 08.2022
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Jagan Institute of Management Studies (JIMS)
01.2021 - 04.2023
Stratsmith
08.2019 - 06.2020
Bachelor's degree - History
Ramjas College
01.2016 - 04.2019
Arts
Laxman Public SchoolLaxman Public School
04.2003 - 05.2016
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