Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
GeneralManager

Mallikarjun M H

Bangalore

Summary

Dynamic Senior Service Delivery Analyst at Accenture Solutions Pvt Ltd, skilled in SLA management and service delivery optimization. Successfully streamlined procurement processes in SAP, enhancing efficiency and accuracy. Proven ability to manage escalations effectively while fostering strong vendor relationships, ensuring timely delivery and quality service.

Overview

14
14
years of professional experience

Work History

Senior Service Delivery Analyst

Accenture Solutions Pvt Ltd
04.2020 - Current

Bravo/Product Hierarchy mapping of materials on material grouping in SAP and BPCS.

Creation and maintenance of Purchase Info Records in SAP MM to streamline procurement process.

Creation and maintenance of Bill of Materials in SAP to support product planning.

Creation and maintenance of Routings to define work centers and sequence of activities in SAP.

Creation and maintenance of Production versions to link BOM and Routing process -MRP and process orders.

Material mass creation and changes using win-shuttles for mass loads.

Updating UOMs – base units, alternative units and unit of conversions of materials in SAP.

Creation and Extensions of materials to different plants and sales organizations.

Creation and maintenance of Product catalogues for inventory management.

Stock maintenance like (Safety stock, Max stock, Daily supply stock, MOQ, IOQ) against the SKU in SAP APO.

Deletion and Agent redeterminations of workflows in SAP inbox.

Creation of different types of materials/domains (ZUNB, ZHBG and RSM) for different regions.

Updating Sales and Purchasing tax as per requirements from business based on the countries.

Creation and maintenance of classification data in SAP

Global Sourcing Specialist

Khusheim Industrial Development
03.2017 - 03.2020

Bravo/Product Hierarchy mapping of materials on material grouping in SAP and BPCS.

Creation and maintenance of Purchase Info Records in SAP MM to streamline procurement process.

Creation and maintenance of Bill of Materials in SAP to support product planning.

Creation and maintenance of Routings to define work centers and sequence of activities in SAP.

Creation and maintenance of Production versions to link BOM and Routing process -MRP and process orders.

Material mass creation and changes using win-shuttles for mass loads.

Updating UOMs – base units, alternative units and unit of conversions of materials in SAP.

Creation and Extensions of materials to different plants and sales organizations.

Creation and maintenance of Product catalogues for inventory management.

Stock maintenance like (Safety stock, Max stock, Daily supply stock, MOQ, IOQ) against the SKU in SAP APO.

Deletion and Agent redeterminations of workflows in SAP inbox.

Creation of different types of materials/domains (ZUNB, ZHBG and RSM) for different regions.

Updating Sales and Purchasing tax as per requirements from business based on the countries.

Creation and maintenance of classification data in SAP

Junior Mechanical Engineer

RBSSN Pvt Ltd
09.2014 - 09.2016
  • Vendor Development:

Effective management of vendor database.

ABC classification of vendors based on criteria like cost, quality, timely delivery etc.

Development of new vendors.

To educate Vendors about company’s requirements as per Specifications and drawings.

Evaluating vendors & negotiating the price, delivery schedule and terms and conditions with them.

Timely clearance of payments & handling vendor inquiries.


Mechanical Maintenance Engineer:


Maintenance section In-charge of a plant named Beneficiation plant Capacity 300tph which contains Apron feeder, Drum Scrubber, Screw classifier, Belt conveyers, cyclones, Centrifugal pumps, High Intensity magnetic separators, Medium Intensity magnetic separators, conventional type Ball mills Circuit 250 tons capacity, dewatering screen 300 tph, spirals, thickeners like 30-meter dia, 15-meter dia etc., Horizontal Belt Filters.

Section in charge for crushing and screening plant. (Increased the plant capacity from 80 tph to 150 tph).

Section in charge for Net Crushing and screening plant. (Increased production rate from 185 tph to 300 tph).

Maintenance section In-charge of a plant named Powder kiln, wet section /effluent treatment plant, which is heart of the plant which contains KILNS, scrutek low speed agitators, screw pumps from NETSCH, Centrifugal pump s from Golds pumps, and filter press which has the ability to discharge the cake 10 TPH, screw degritter, belt conveyors etc.

Maintenance and troubleshooting of the mechanical systems.

Preventive Maintenance Scheduling and Manpower control for mechanical department.

Planning and executing continuous and continual improvement.

Modification in the existing system to increase the productivity as well as product quality.

Fault finding and maintenance of equipment’s monitoring and analyzing equipment’s.

Cost analysis of all equipment’s and its control according to production budget.

Handling contractors and supervising erection jobs in the plant.

Responsible in Planning as per BOQ requirement, procure Material as per schedule.

Responsible in Vendor sourcing, Sending Enquires, Request for quotations.

Responsible in releasing Purchase order, specification, technical data, terms & conditions for payments, delivery and transportation as per protocol.

Responsible in Planning, forecasting and inventory Management of Raw materials, meeting inventory targets.

Maintaining MIS reports, records of ordered and received goods.

Comparing/analyze quotation by Cost, specification, warranty service providing etc. Later negotiate with suppliers and release orders.

Coordinating with Accounts department for on time payment to suppliers.

Maintaining stock list in ERP data base.

Regular performance review with suppliers to drive continuous improvements.

Procurement and Mechanical Maintenance Engineer

Ashapura Minechem Ltd
06.2011 - 04.2014
  • Established and monitored maintenance protocols to deliver reliable service.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Created parts for machining, sheet metal fabrication, and injection molding.
  • Coordinated installation of systems, machinery, and components.

Education

Bachelor Of Engineering - Mechanical Engineering

National Institute of Engineering
Mysore
03.2010

Pre University -

Smiore Vyasapuri Comp PU College
Vyasankere
04.2006

SSLC -

MAHILA SAMAJA SCHOOL
Hosapete
04.2004

Skills

  • SLA management
  • Escalation management
  • Service delivery optimization
  • Incident management

Accomplishments

  • Awarded for cost and break down hours reduction work done on a section.
  • Successfully completed the Emerging Leadership Programme (ELP).
  • Awarded as STAR OF BUISNESS for FY21 and 23.
  • Awarded as CORE VALUE CHAMPION.
  • Received multiple Client appreciations for exceptional service delivery.

Languages

English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Advanced (C1)
Malayalam
Upper intermediate (B2)

Timeline

Senior Service Delivery Analyst

Accenture Solutions Pvt Ltd
04.2020 - Current

Global Sourcing Specialist

Khusheim Industrial Development
03.2017 - 03.2020

Junior Mechanical Engineer

RBSSN Pvt Ltd
09.2014 - 09.2016

Procurement and Mechanical Maintenance Engineer

Ashapura Minechem Ltd
06.2011 - 04.2014

Bachelor Of Engineering - Mechanical Engineering

National Institute of Engineering

Pre University -

Smiore Vyasapuri Comp PU College

SSLC -

MAHILA SAMAJA SCHOOL
Mallikarjun M H