Mallikarjun Rao Bandlaguda
Hyderabad
Summary
Passionate and detail-oriented hospitality professional with hands-on experience in event services, food and beverage operations, and guest relations. Adept at multitasking in fast-paced environments while ensuring exceptional customer experiences. Skilled in event coordination, housekeeping, and front-office operations. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
3
3
years of professional experience
Work History
Intern - Event Service
Hyatt Regency Zurich Airport The Circle & The Circle Convention Center
Zurich
02.2025 - 08.2025
- Assisted various hotel departments, including Front Office, Housekeeping, and Food and Beverage, ensuring seamless operations.
- Provided excellent guest service, handling reservations, and coordinating banquets.
- Worked in bar, club, and restaurant environments, gaining expertise in beverage service, customer engagement, and high-volume hospitality settings.
- Assisted with event setup and breakdown at The Circle Convention Center.
- Coordinated with staff to ensure smooth communication during events.
Industrial Training
The Orchid Hotel
Pune
05.2022 - 09.2022
- Developed skills in bakery operations, housekeeping management, and event service.
- Ensured high cleanliness and hygiene standards while enhancing the guest experience.
- Developed training materials for staff in hospitality operations.
- Collaborated with department leaders to identify training needs and gaps.
- Organized seminars, workshops, and other activities to enhance learning experience of employees.
Education
MSc - Hospitality & Tourism Management
Edinburgh Napier University
United Kingdom08.2025
MBA - Hospitality Management
HTMI Hotel and Tourism Management Institute
Switzerland08.2025
BSc - Catering Technology & Culinary Arts
Osmania University
India01.2023
Skills
- Leadership in hospitality
- Customer service
- Event coordination
- Computer skills
- Guest experience enhancement
- Operational efficiency
- Customer service strategies
- Market research
- Trend analysis
- Culinary expertise
- Event planning
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Hobbies and Interests
- Cooking
- Traveling
- Gardening
- Fitness
- Listening to music
- Exploring new cuisines
References
Ashish Gawas, Banquets/Events Services Manager, Hyatt Regency Zurich Airport The Circle & The Circle Convention Center, ashish.gawas@hyatt.com
Timeline
Intern - Event Service
Hyatt Regency Zurich Airport The Circle & The Circle Convention Center
02.2025 - 08.2025
Industrial Training
The Orchid Hotel
05.2022 - 09.2022
MSc - Hospitality & Tourism Management
Edinburgh Napier University
MBA - Hospitality Management
HTMI Hotel and Tourism Management Institute
BSc - Catering Technology & Culinary Arts
Osmania University
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