Mallikarjun Rao Bandlaguda
Hospitality & Event Management Professional
Hyderabad
Summary
Hospitality management professional with expertise in event coordination and guest relations. Delivers exceptional guest experiences while upholding high service standards. Experienced in event planning and banquet operations, committed to creating memorable occasions through effective teamwork and communication.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Operations Supervisor
smart q
01.2026 - 07.2026
- Coordinated daily operations and workflows to optimize team productivity.
- Collaborated with teams to enhance efficiency and improve service delivery.
- Tracked data and organized operational documentation for improved accessibility and reference.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
- Developed problem-solving skills in dynamic environments.
Intern
Event Service Hyatt Regency Zurich Airport The Circle & The Circle Convention Center
02.2025 - 08.2025
- Supported Front Office, Housekeeping, and Food and Beverage departments to maintain seamless operations.
- Worked in bar, clubs, and restaurant environments, gaining experience in beverage service, customer engagement, and high-volume hospitality settings.
- Served drinks in bar setting, interacting with patrons to enhance their experience., clubs, and restaurant environments, gaining experience in beverage service, customer engagement, and high-volume hospitality settings.
- Assisted with event setup and breakdown at The Circle Convention Center.
- Collaborated with staff to facilitate effective communication during events.
Industrial Trainee
Industrial Training The Orchid Hotel
05.2022 - 09.2022
- Gained expertise in bakery operations, housekeeping management, and event service to support overall operational efficiency.
- Maintained high cleanliness and hygiene standards to elevate guest satisfaction.
- Created training materials for hospitality staff to improve service quality and operational consistency.
- Ensured high cleanliness and hygiene standards while enhancing the guest experience.
- Coordinated seminars to facilitate employee learning and development., workshops, and other activities to enhance the learning experience of employees.
Education
MSc - Hospitality & Tourism Management
Edinburgh Napier University
United Kingdom10.2026
MBA - Hospitality Management
HTMi Hotel And Tourism Management Institute
Switzerland12.2025
Bachelor of Science -
Catering Technology & Culinary Arts
India09.2023
Skills
Hospitality leadership
Customer service excellence
Event planning
Operational efficiency strategies
Guest experience
Operational efficiency
Operational reporting
Food safety standards
Operational support
Team collaboration
Hygiene standards
Vendor management
Leadership in hospitality
Operational assistance
Market research and analysis
Communication skills
Timeline
Operations Supervisor
smart q
01.2026 - 07.2026
Intern
Event Service Hyatt Regency Zurich Airport The Circle & The Circle Convention Center
02.2025 - 08.2025
Industrial Trainee
Industrial Training The Orchid Hotel
05.2022 - 09.2022
MSc - Hospitality & Tourism Management
Edinburgh Napier University
MBA - Hospitality Management
HTMi Hotel And Tourism Management Institute
Bachelor of Science -
Catering Technology & Culinary Arts