Summary
Overview
Work History
Education
Skills
Timeline
Generic

MALLORY Ritchie

Fort Wayne

Summary

Dynamic Construction Accounting Assistant at Granite Ridge Builders with expertise in accounts payable and receivable. Recognized for enhancing customer satisfaction through effective problem-solving and meticulous attention to detail. Proficient in Excel and database management, I thrive in fast-paced environments, delivering accurate financial reports and coordinating successful loan closings.

Overview

15
15
years of professional experience

Work History

Construction Accounting Assistant /Closing Coordinator

Granite Ridge Builders
Fort Wayne
06.2020 - Current
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Produced reliable reports by checking financial statements for accuracy.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained accurate records for all property assets including building permits, leases, maintenance contracts.
  • Reviewed applications for building permits to ensure compliance with local fire codes.
  • Maintained records of all approved applications for building permits within designated areas.
  • Reviewed building permits and other legal documents prior to beginning a project.
  • Provided assistance in preparing documentation for loan closings.
  • Provided support with loan closings and post-closing activities.
  • Coordinated loan closings between buyers, sellers, attorneys, title companies and lending institutions.
  • Coordinated with lenders, attorneys, real estate agents, buyers, sellers, and other third-parties regarding loan closings.
  • Monitored inventory levels and placed orders when needed.
  • Organized company events including holiday parties, team building activities .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Reviewed files and records to obtain information and respond to requests.
  • Maintain and work through glitches, software updates, homeowners, internal and subcontractor information on BuilderTrend.

Deputy Assessor

Lagrange County Office Building
LaGrange
05.2018 - 06.2020
  • Supported Chief Operating Officer with daily operational functions.
  • Compiled information and input into INcama database.
  • Executed data verification to detect errors.
  • Verified the accuracy of data before transcribing.
  • Monitored database updates and verified for correctness.
  • Obtained scanned records and uploaded them into the database.
  • Reviewed and updated client correspondence files and scheduling database.
  • Called Tax Payers to coordinate schedules and set appointments.
  • Inspected property to assess current market value.
  • Considered important factors such as locations, market values and replacement costs when valuing properties.

Office Assistant

First Source MKT
Kendallville
01.2010 - 05.2018
  • Helped distribute employee notices and mail around the office.
  • Processed client rebate reconciliation, reporting and check requests.
  • Ordered all office supplies including ink cartridges, toner, and paper.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Corresponded with clients through email, telephone, or postal mail.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Completed daily logs for management review.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Processed cash and credit payments rapidly and accurately.
  • Coordinated between billing department and customers to resolve problems.

Non Financial Processor

Lincoln Financial Group
Fort Wayne
05.2016 - 12.2017
  • Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Read and followed standard operating procedures.
  • Managed large data projects, including scheduling, data entry, and checking for accuracy. 
  • Located and corrected data entry errors and reported to management. 
  • Resolved discrepancies in insurance payments by collaborating with carriers.
  • Presented insurance options to customers in a knowledgeable and efficient manner in order to close sales on new policies.
  • Researched and resolved routine and complex issues.
  • Explained benefits to plan participants in easy to understand terms so that they were educated on their options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions. 

Eligibility Worker

Division Of Family Resources
Auburn
05.2015 - 05.2016
  • Interviewed applicants and explained the scope of different benefits that were available to them. 
  • Managed the processing of all benefits applications, including those for financial assistance and food stamps.
  • Inputted all gathered information and researched data on applicants into the computer system using ICES/FACTS. 
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain the process to obtain benefits.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Developed extensive fact-checking and research skills as a result of continuously reviewing different programs and options.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Located and corrected data entry errors and reported to management. 
  • Assisted with receptionist duties, file organization and research and development.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Obtained scanned records and uploaded them into the database.
  • Documents completed work in appropriate logbooks.
  • Added new material to file records and created new records.

Server/Bartender

Applebee’s Grill + Bar
Kendallville
01.2010 - 02.2015
  • Set dining tables according to type of event and service standards.
  • Maintained clean dining room, lobby and service areas at all times.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Consistently provided professional, friendly and engaging service.
  • Quickly set up and cleared tables and stocked all service stations.
  • Delivered quality service by providing a warm and welcoming environment.
  • Stocked and maintained cleanliness of stations.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Managed bar inventory, restocked supplies and placed orders.
  • Upheld strict cash handling procedures.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Cleaned, mopped and vacuumed the bar area.
  • Updated daily logs, computer tracking systems and other relevant documentation.
  • Ensured liquor was secured at the end of shifts.

Education

High School Diploma -

Harper Creek High School
Battle Creek, MI
2007

General

Kellogg Community College
Battle Creek, MI

Skills

  • Written and oral communication
  • Proficient in Excel, Word, Outlook, Adobe, INcama, Beacon
  • Flexible
  • Word processing
  • Dedicated team player
  • Database management
  • Fast Learner
  • Outgoing
  • Energetic
  • Accounts receivable
  • Accounts payable
  • Data entry
  • Problem solving
  • Document management
  • Inventory management
  • Loan coordination
  • Schedule management
  • Attention to detail
  • Effective communication
  • Time management
  • General ledger entries

Timeline

Construction Accounting Assistant /Closing Coordinator

Granite Ridge Builders
06.2020 - Current

Deputy Assessor

Lagrange County Office Building
05.2018 - 06.2020

Non Financial Processor

Lincoln Financial Group
05.2016 - 12.2017

Eligibility Worker

Division Of Family Resources
05.2015 - 05.2016

Office Assistant

First Source MKT
01.2010 - 05.2018

Server/Bartender

Applebee’s Grill + Bar
01.2010 - 02.2015

High School Diploma -

Harper Creek High School

General

Kellogg Community College

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MALLORY Ritchie