MALOLA NARASHIMHAN
Finance & Admin Delivery
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Practitioner - Band 4
IBM India Pvt.Ltd
05.2022 - Current
- Streamlined workflow processes for increased efficiency and productivity within my team.
- Championed adoption of new technology tools within the organization, streamlining operations while fostering a culture of innovation.
- Facilitated successful collaborations between internal teams and external partners for seamless project execution.
- Consistently exceeded performance targets by employing strategic planning and time management techniques.
- Enhanced client satisfaction by providing tailored solutions and consistently meeting project deadlines.
Internal Audit Executive
Navia Markets Ltd.
06.2020 - 04.2022
- Ensured Quality & Audit requirements & standards are met & followed.
- Performed Contact Point Verification (CPV) to ensure Audit requirements are not breached or compromised.
- Enhanced internal audit processes by implementing risk-based strategies and methodologies.
- Managed multiple audit projects simultaneously, ensuring timely completion of each assignment while maintaining high-quality deliverables.
Senior Customer Service Executive
Teleperformance Pvt Ltd
06.2019 - 04.2020
- Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
- Managed escalated customer issues with diplomacy and professionalism, often turning challenging situations into positive outcomes.
- Resolved issues by clarifying customer's complaints, determining causes of problems and selecting best solutions.
- Responded to client inquiries and queries to provide thorough and speedy resolutions.
Education
High School Diploma -
St. Paul's Matriculation Higher Secondary School
Sanatorium, Chennai 04.2001 -
Bachelor of Commerce - Accounting And Finance
RAMAKRISHNA MISSION VIVEKANANDA COLLEGE
Mylapore, Chennai, India 04.2001 -
MBA - Finance
Madras University
Chennai 04.2001 -
SSLC -
St. Paul's Matriculation Higher Secondary School
Sanatorium, Chennai, India 04.2001 -
Skills
Basic Knowledge in MS OFFICE
Basic Knowledge in TALLY erp9
LANGUAGES KNOWN: Reading and Writing in TAMIL and ENGLISH
Personal Information
- Father's Name: N. Srinivasan
- Mother's Name: S. Lakshmi
- Blood Group: O+ve
- Date of Birth: 03/21/1999
- Gender: Male
- Nationality: Indian
Activities
- DEPARTMENT INCHARGE OF COLLEGE NSS
- Part of various NSS Event organizing team.
Extra-Curricular Activities
Volunteer in NSS.
Languages
Tamil and English
Training
- Auditing Applications, CA S.K. RAMAKRISHNAN
- Taxation Practical training, RUPA SEKAR & ASSOCIATES
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Certification
Typewriting English - Higher
Timeline
Senior Practitioner - Band 4
IBM India Pvt.Ltd
05.2022 - Current
Internal Audit Executive
Navia Markets Ltd.
06.2020 - 04.2022
Senior Customer Service Executive
Teleperformance Pvt Ltd
06.2019 - 04.2020
High School Diploma -
St. Paul's Matriculation Higher Secondary School
04.2001 -
Bachelor of Commerce - Accounting And Finance
RAMAKRISHNA MISSION VIVEKANANDA COLLEGE
04.2001 -
MBA - Finance
Madras University
04.2001 -
SSLC -
St. Paul's Matriculation Higher Secondary School
04.2001 -
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