Maloth Murali Naik
Secunderabad
Summary
Resourceful customer support specialist experienced in collaborating with diverse teams to achieve service goals. Known for outstanding communication skills and a proactive approach to identifying customer needs and resolving issues efficiently.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Worked as swiggy customer support
Swiggy
Madhapur
12.2023 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Welder Course
Pragathi (iti)
07.2024 - 09.2025
Intermediate (MPC)
GarlaSome College (No Degree) - Mining Engineering
Diploma (Mining Engineering)
Kothagudem , India Skills
- Customer support
- Team collaboration
- Process improvement
- Conflict resolution
- Communication skills
- Problem solving
- Active listening
Languages
Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
Timeline
Welder Course
Pragathi (iti)
07.2024 - 09.2025
Worked as swiggy customer support
Swiggy
12.2023 - 05.2025
Intermediate (MPC)
Some College (No Degree) - Mining Engineering
Diploma (Mining Engineering)