Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malsawmkimi Kim

Mumbai

Summary

Knowledgeable Massage Therapist with 11 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Massage Therapist

KNM Thai Spa
08.2021 - Current
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.

Massage Therapist

Allure Thai Spa
08.2018 - 03.2020
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Massage Therapist

Calysta Salon And Spa, Spa Clinic
01.2017 - 06.2018
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Evaluated client conditions to recommend appropriate massage therapy methods.

Massage Therapist

Aristo Spa (Hilton Hotel)
09.2014 - 11.2016
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Performed aroma therapies and specialized relaxation techniques.
  • Assessed clients to determine appropriate massage techniques to apply.

Massage Therapist

Caressaa Day Spa
07.2012 - 08.2014
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Education

High School Diploma -

National Institute of Open Schooling
Lonavala, Maharashtra

Skills

  • Performance Strategies
  • Massage Therapy
  • Aroma therapy
  • Deep Tissue
  • Swedish
  • Balinese
  • Lomi Lomi
  • Rope Massage
  • Potli
  • Waxing
  • Manicures
  • Pedicures
  • Reflexology
  • Body Scrubs
  • Body Scrubs
  • Body Polishing
  • Body Wraps
  • Social Skills
  • Nail Care
  • Hot Stone Massage
  • Sales Expertise
  • Facial Massages

Certification

  • Certified Beauty Culture & Parlour, Tuikual South Kendra under National Urban Livelihood Mission (NULM) - 6 Months.

Timeline

Massage Therapist

KNM Thai Spa
08.2021 - Current

Massage Therapist

Allure Thai Spa
08.2018 - 03.2020

Massage Therapist

Calysta Salon And Spa, Spa Clinic
01.2017 - 06.2018

Massage Therapist

Aristo Spa (Hilton Hotel)
09.2014 - 11.2016

Massage Therapist

Caressaa Day Spa
07.2012 - 08.2014

High School Diploma -

National Institute of Open Schooling
Malsawmkimi Kim