Proactive head hostess with expertise in reservation management and seating optimization. Strengths in communication and team collaboration enhance guest experiences while streamlining operations.
Hi, I’m
MALSWAWM TLUNGI
PUNE
Summary
Overview
6
years of professional experience
5
Languages
Work History
Frequency Launge BarHinjewadi, Pune , Maharastra
Head Hostess
10.2025 - Current
Job overview
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
THREE MUSKETEERS CAFE & BARHINJEWADI, PUNE
Head Hostess
06.2023 - 09.2025
Job overview
- Coordinated guest seating arrangements to optimize flow during peak hours.
- Managed reservation systems to ensure accurate bookings and minimize wait times.
- Answered customers' questions about hours, seating, current wait time, and other information.
- Actively sought feedback from customers about their experiences in order to improve operations.
PLINK COCKTAIL AND BARYERWADA, PUNE
Restaurant Hostess
07.2021 - 05.2023
Job overview
- Greeted guests warmly and escorted them to their tables.
- Managed reservation system to optimize seating arrangements.
- Greeted customers and escorted them to their tables.
MANGO TREEWAKAD, PUNE
Restaurant Hostess
01.2020 - 06.2021
Job overview
- Greeted guests warmly and escorted them to their tables.
- Managed reservation system to optimize seating arrangements.
- Communicated wait times accurately to guests and staff.
- Assisted in maintaining cleanliness and organization of the host station.
- Collaborated with servers to ensure smooth dining experiences.
- Managed reservations, waitlists, and special requests for large parties.
Skills
Reservation management
Greeting and seating
Strong leadership
Timeline
Head Hostess
Frequency Launge Bar
10.2025 - Current
Head Hostess
THREE MUSKETEERS CAFE & BAR
06.2023 - 09.2025
Restaurant Hostess
PLINK COCKTAIL AND BAR
07.2021 - 05.2023
Restaurant Hostess
MANGO TREE
01.2020 - 06.2021
Languages
English
First Language
English
A1
Beginner