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Detail-oriented professional with extensive experience in data management and documentation. Proven ability to enhance customer experiences and streamline processes through effective analytical thinking and problem-solving skills.

As an experienced Senior Computer Operator with over a decade of experience in the IT field, I have developed a vast amount of experience resolving technical problems and providing solutions. I have improved the University of Guam (UOG) customer satisfaction by optimizing IT operational response time for service. As a leader of the UOG Helpdesk team, my team has received multiple praises and customer satisfaction across UOG. I provide clear and oral documentation and can relay information to any audience in an understandable way. I have led numerous projects with the different technical teams of the Office of Information Technology. With several years of specialized experience, I have developed expertise in the following areas: Diagnosing and resolving complex computer hardware and software issues in response to customer-reported incidents. Assisted in analyzing user requirements and provided alternative system approaches to address automation problems effectively. I have also gained experience working with servers and setting up multiple servers and VM servers ranging from active directories to SQL servers and application servers. In addition, I am CompTIA Security + Certified; while setting up these servers, I also secure them by setting up proper security measures. While an IT personnel on the Civilian side, I am also in the United States Army, serving as a team leader. My leadership qualities and experience working with military personnel regarding the role of technology as my Unit comes to me for technical advice due to my background. I will be a great asset to your team if given a chance.

With a proven track record at TIC Midwest, I excel in database management and real-time system oversight, enhancing system performance and user support. My analytical approach and effective communication skills have consistently improved operational efficiency and customer satisfaction, positioning me as a valuable asset in technology-driven environments.

Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures. Results-oriented Job Title with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Proficient Job Title thrives setting up and maintaining stations, training users and supporting pivotal process improvements to Type systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable Computer Operator specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability. Trusted to handle exceptionally valuable and important digital assets for companies and customers alike. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Mamangaselvan M

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Senior Computer Operator

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Master of Arts - Economics

Bachelor of Arts - Economics

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Senior Computer Operator

Master of Arts - Economics

Bachelor of Arts - Economics

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