Dancing
Mamata Nayak
Principal Executive
Thane
Summary
Executive Assistant skilled at offering high-level support to senior-level staff. Expert in Supply Chain management, Shipment tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Principal Executive
Ingram Micro India Pvt Ltd
Mumbai
2020.10 - Current
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Used advanced software to prepare documents, reports, and presentations.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Handled incoming and outgoing mail, email and faxes.
Executive Business Support
Ingram Micro India Pvt Ltd
Mumbai
2014.09 - 2020.10
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Provided expert support and troubleshooting via telephone and web chat services.
- Helped customers with ETA of the Inventory, complete project and paperwork.
- Delivered exceptional customer experiences and promoted strong relationships.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Extensive co-ordination with vendor and our branches located all over India. The main task is to monitoring sales performance and makes the materials available where it is required in the country in the given time frame and resolved billing issues.
- Coordination with Logistics Team for inwarding of materials into ERP System.
- Monitoring daily receipts of materials from vendor, Sales Report, Pending Orders & Stock on Hand Reports & simultaneously co-coordinating with the branches for billing of back-to-back orders. Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Completed daily logs for management review.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ordered and distributed supplies to customers/ Partners/ End-users.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Coordination with International Freight Forwarders & C&F agencies for speedy clearance of shipments from Customs and with Internal warehouse & Operations & Branches for planning shipments & Stocking, Updating of Inventory in our ERP
Associate
Ingram Micro India Pvt Ltd
Mumbai
2009.07 - 2014.08
- Handling Documentation of Export Invoice and Packing list-RTM, RMA, Stock Rotation, Repair and Return etc. Preparing the Costing sheet and approvals for the Duty Hit/Profit. Arranging Pickup and follow-up with CHA for clearance of material.
- Follow-up with Vendors for the Remittance, Credit Note or Off-setting.
- Submission of Export Documents in the Bank and Closure of transaction with Bank. Following up with Bank for GR wavier, Non-Remittance Certificate and Documents from Bank. Offsetting of Export Documents with Credit note of Bank documents with Appendix 22D.
- Closure of Old issues of Export Documents from FY.2007 to FY.2012 with the Bank. Stream lines the process of Export closure and Documentation.
- Preparing Checklist for Import Clearance, helping in Duty payment in Portal, Saving the Documents in portal.
Education
Masters in Commerce - Commerce
Mumbai University
Mumbai 2008.06 - 2010.04
MBA - Supply Chain Management
NMIMS
Mumbai 2022.12 - Current
Skills
Executive leadership
Interests
Timeline
MBA - Supply Chain Management
NMIMS
2022.12 - Current
Principal Executive
Ingram Micro India Pvt Ltd
2020.10 - Current
Executive Business Support
Ingram Micro India Pvt Ltd
2014.09 - 2020.10
Associate
Ingram Micro India Pvt Ltd
2009.07 - 2014.08
Masters in Commerce - Commerce
Mumbai University
2008.06 - 2010.04
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