Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mamathashree K P

Ramanagara

Summary

Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over [Number]-plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.

Overview

1
1
year of professional experience

Work History

Technical Assistant

Accenture
Banglore
03.2021 - 10.2021
  • Gathered, organized and distributed technical documentation.
  • Installed technical hardware and software in deskside support environment.
  • Recorded information surrounding IT malfunction and failure to assist future rebuilds.
  • Logged inventory of functioning systems to maintain user accessibility.

Education

GED -

KLE'S Nijalingappa College
Bangalore
07.2021

Skills

  • Reference catalog maintenance
  • Customer or student assistance
  • Media and recording options
  • Reference research
  • Document processing
  • Administrative skills
  • Procedural guidance

Timeline

Technical Assistant

Accenture
03.2021 - 10.2021

GED -

KLE'S Nijalingappa College
Mamathashree K P