Mamith Gowda M

• Conducted research on new networking technologies and tools to identify areas of improvement and streamline operations
• Designed and implemented virtual private networks (VPNs) to provide secure remote access to corporate resources
• Configured routers, switches, and firewalls to ensure secure access and segmentation of the network
• Developed and maintained network policies and procedures to ensure compliance with corporate and industry standards
• Developed and implemented a disaster recovery plan that ensured the availability of services in the event of a disaster

• Monitored system performance and identified potential issues before they impacted customers
• Collaborated with cross-functional teams to improve customer support processes, resulting in a X% reduction in customer complaints
• Created a customer feedback system that enabled customers to rate the quality of technical support they received
• Investigated customer complaints to identify trends and root causes of technical issues, resulting in a X% improvement in customer satisfaction ratings
• Provided technical training to customers to help them better utilize and optimize their software

Created a secure authentication system that allowed users to access the application with minimal security risks
Fixed broken links and other web page issues that improved the user experience
Optimized images and other web page assets to improve page loading times
Implemented a responsive design approach to ensure the website was optimized for all devices
Optimized website performance to ensure pages loaded quickly and efficiently