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Firmware Systems Engineering Manager, Smartsense (Boston, MA Or Hopkins, MN - Hybrid)

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Associate Principal Engineer

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Dynamic and Versatile Professional, offering 14 plus years of blended experience across Airport Services, Commercial Operations, Retail – Services Operations, E-Commerce Operations, Talent Acquisition, Training and Development, Facilities Administration, General Administration Management, Franchise, Client Servicing, Vendor Onboarding, L&D Operations with strong people management credentials. Currently heading 34 Franchisee Stores for Non-Aero division with a team of 240+ members for driving Airport Retail and Commercial Operations which includes Outlets Leasing, Dark Space Analysis, Outlet Operations, Manpower, Availability (during shifts), Uniform, Merchandising, Visual Display, Outlet Owners Interactions/Improvements with full emphasis on enhancing the non-aero revenue streams of airports. Successfully partnered with the Security and Safety Teams; carried out wide array of activities which includes proper documentation/thorough checks on concessionaire owners before new outlet launches, access control measures, security compliance / governance, BCAS guidelines adherence, issuance of terminal entry passes, security vetting, KIOSK installation etc. Committed to elevate the passenger experience within the non-aero areas of the airport which includes overseeing design & management of retail spaces, restaurants, entertainment options and new outlet offers that cater to the diverse needs of travelers. Contributed as a Training & Development Specialist; successfully developed training programs for the Airport Staff emphasizing on customer servicing skills, retail and food services, security awareness, safety protocols, aviation & airport regulations, crisis management, merchandising along with various cross-functional trainings. Proficient in overseeing Airport Service Operations including duty operations during operational shifts, creating duty schedules and conducting evaluations for GREs. Displayed excellence in heading end-to-end Talent Acquisition/Recruitment Lifecycle Management functions ranging from candidate screening/sourcing, interview process management, offer management, onboarding/induction, documentation & compliance. Followed customer-centric approach to improve the passenger experience, involving the management of services like lounges, restrooms, waiting areas & information desks. Efficiently orchestrated Gap Filling - Hiring Drive for Blue Collar positions, achieved a goal of recruiting over 300 individuals within a span of just 2 days. Acquired valuable experience in operations of E-Commerce Fulfillment Centers, with a focus on managing inventory and optimizing outbound processes to enhance revenue generation and bottom-line profitability. Successfully oversaw budgets and financial performance, monitoring costs, revenue, and profitability to ensure the airport's commercial success. Excellence in ensuring compliance with local regulations and industry standards is crucial, especially concerning safety, security, and environmental regulations. Collaborated with various stakeholders, including airlines, government agencies, and airport management, to align commercial operations with broader airport objectives.

A dynamic leader with over 22 years of experience in leading administrative in airport and hospitality operations. Proven ability to enhance guest experiences, streamline processes, and lead high-performing teams. I specialize in Airport administrative operations, housekeeping excellence, project execution, and strategic leadership, consistently ensuring world-class standards in hygiene, safety, and sustainability. Whether managing a bustling international airport, two luxury five-star hotel project, or multi-site administrative operations, I thrive on transforming spaces and systems to maximize efficiency and employee satisfaction.

Analytical Finance & Accounts Associate known for high productivity and efficient completion of tasks. Specialized in financial reporting, budget forecasting, and tax preparation. Excels in critical thinking, problem-solving, and adaptability, ensuring seamless financial operations and strategic decision-making support.

Dedicated and outcome-oriented professional with a passion for fostering a climate-resilient society, holding a solid foundation in geology and over six years of experience. Currently serving as a Area Manager in groundwater management, with expertise in community mobilization, extensive field assessments,team building, project managment and capacity building for diverse stakeholders, including civil society organizations and government officials. Recognized for presenting research at national and international conferences, with published work on revitalizing drying springs in Arunachal Pradesh. A collaborative team player, known for effective leadership and a commitment to delivering high-quality results while adapting to evolving project needs.

To obtain a challenging and rewarding position in Network Administration with an organization which recognizes my true potential and provides me sufficient avenues for professional growth through nurturing my technical skills and competencies. Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Windows (All versions) and the willingness to learn and effectively apply new technologies. Monitored and maintained performance of network Performed diagnostics and advanced system troubleshooting

Dynamic professional with a proven track record at DTDC Express Ltd, excelling in sales strategy and channel management. Expert in building customer partnerships and forecasting sales performance, driving significant growth. Adept at training partners on product offerings, enhancing market presence, and identifying new business opportunities.

Experienced and skilled Drywall Installer with a proven track record in residential and commercial projects. Adept at handling tools, performing precise measurements, and delivering high-quality finishes. Recognized for efficiently managing resources, ensuring safety standards, and working collaboratively with teams. Committed to providing seamless installations and outstanding craftsmanship while meeting project deadlines.

Compete with the challenging environment for the future development and advancement of an organization. A personal integrity, good planning, self-motivated, high efficient, hardworking, talented and possessing a good team spirit with responsible in duty to ensure the quality and performance with high efficiency. Attention to details and punctuality. Curious and energetic with desire to learn from a professional and experienced team. A team player with engaging personality. Ability to remain calm and courteous under pressure. Ability to think and act strategically. Ability to work independently and provides sound judgment.

Driven Medical Representative with 8 months of experience at Employer, adept in leveraging analytical and problem-solving skills to drive sales and meet targets. Excel in high-pressure environments, demonstrating persuasive decision-making and proficient in MS Office. Fluent in English, my communication abilities foster meaningful client relationships, enhancing operational efficiency and performance.

 Motivated and quick-thinking student with a strong interest in quantitative finance, financial markets, and problem solving. Predicted A* grades in Mathematics, Further Mathematics, and Physics A levels, with a strong performance in the TMUA (score: 6.0), demonstrating quantitative reasoning under time pressure. Clear communicator with experience tutoring and working in structured team environments, able to remain composed in fast-paced settings. 

Mampy Mech

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Work experience of 1 months in the Digi Yatra

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Frankfinn Certificate in Aviation, Hospitality And Travel Management - Aviation, Hospitality And Travel Management

HSC -

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Work experience of 1 months in the Digi Yatra

Frankfinn Certificate in Aviation, Hospitality And Travel Management - Aviation, Hospitality And Travel Management

HSC -

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