Mamta Dansingh Rawat
Mira Road
Summary
Experienced and detail-oriented professional with over 7 years in back office support, customer service, and sales. Skilled in managing client interactions and using Excel for data management. Proven ability to work efficiently in industries like real estate and software. Known for confidence, strong communication skills, a proactive approach to problem-solving, and consistent availability.
Overview
8
8
years of professional experience
Work History
Sales and Customer Support
Appmix Technologies
06.2021 - 08.2023
- Provided sales and customer support
- Conducted product demos
- Assisted in recruitment processes.
Back Office Sales Executive
Mudraa Properties
06.2018 - 06.2019
- Managed calls and searched for properties based on client requirements
- Registered leave and license agreements online
- Maintained records in Excel
- Handled client emails.
Back Office Administrator
Global Payex Private Limited
03.2017 - 04.2018
- Called retailers for payment and clearance
- Managed sales queries via email, call, and message
- Updated Management Information System (MIS) daily
- Managed NACH (National Automated Clearing House) Excel sheet
- Handled mandate processes such as verification and dispatch
- Prepared reports using Excel (VLOOKUP, Pivot Table)
- Provided sales support (leads and location).
Back Office Executive
Ajay Engineering
01.2016 - 01.2017
- Managed client calls and correspondence via email
- Maintained product bills in Excel
- Handled accounts using Tally.
Education
SSC -
Father Joseph English High School - 73%
Diploma -
Thakur Polytechnic - 72%
Graduate -
Universal College of Engineering (IT) - CGPI 6.30
Skills
Proficient in Microsoft Excel (VLOOKUP, Pivot Tables)
Strong communication and client management skills
Competent in handling sales support and customer service
Team Management
Timeline
Sales and Customer Support
Appmix Technologies
06.2021 - 08.2023
Back Office Sales Executive
Mudraa Properties
06.2018 - 06.2019
Back Office Administrator
Global Payex Private Limited
03.2017 - 04.2018
Back Office Executive
Ajay Engineering
01.2016 - 01.2017
SSC -
Father Joseph English High School - 73%
Diploma -
Thakur Polytechnic - 72%
Graduate -
Universal College of Engineering (IT) - CGPI 6.30
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