To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Branch Manager
Auscanz Overseas Education Private Limited
Ambala
04.2022 - 10.2022
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Engaged employees in business processes with positive motivational techniques.
Assessed employee performance and developed improvement plans.
Maintained friendly and professional customer interactions.
Boosted sales and customer loyalty through incentive programs.
Launched new training program to boost employee skills and staff retention rate.
Personal Assistant to the Chief Executive Officer
Universal Group of Institutions
Mohali
02.2016 - 06.2018
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Aided colleagues, managers, and customers through regular communication and assistance.
Prepared agendas and took notes at meetings to archive proceedings.
Created, prepared, and delivered reports to various departments.
Set priorities and problem-solved workflow issues to maintain rapport with authorities
Managed team petty cash, purchase orders and account transactions.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Store Executive
Silver city group of Companies
Zirakpur
03.2011 - 03.2013
Maintained inventory by checking stock to determine supply levels and ordering new supplies.
Assisted with budget preparations by handling accounts, depositing checks and maintaining ledgers.
Audited accounts every month to spot and correct discrepancies.
Supervised purchasing of store merchandise, supplies and equipment with annual budget.
Eliminated waste in time, resources and workflows to enhance team performance.
Kept accounts current, files organized and schedules arranged for optimal store operations.
Provided exceptional customer service by answering customer concerns and forwarding messages.
Coordinated recruitment, hiring and training of store team with focus on continuous development.
Worked with managers of different departments to enact new policies and improve front-line store activities.
Use labels for packages to prepare for pick up.
Store Officer
Vardhman Textiles Limited
Ludhiana
08.2008 - 11.2010
Supplied daily support to buyer and assistant buyer.
Unloaded arriving product stock and moved to store display areas.
Led merchandise selection, pricing, planning.
Conducted inventory analysis to determine optimal stock levels.
Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
Implemented loss prevention by preventing losses due to theft or other types of shrinkage.