Mamta Ramdassani
Pune
Summary
Dynamic Financial Analyst with 7.5 years of experience in achieving tangible results, excelling in invoicing and client account management. Recognized for driving the claims process and enhancing customer relationships, I effectively resolved billing discrepancies and streamlined operations, contributing to timely financial reporting and high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Finance Associate
Maersk
08.2019 - 04.2025
- Joined Maersk on 12th Aug 2019 third party contract account with Randstad as Finance Associate & worked till 12th March 2021.
- Further got promoted as Finance Analyst on Maersk Payroll from 15th March 2021 till 13th April 2025 – (5 years 8 months)
- Daily /Weekly Billing of customers & providing timely invoices.
- Verify discrepancies & assist team to resolve billing issues.
- Publishing daily Billing reports with team member and management.
- Driving CLAIMS process task as SPOC & processing request within TAT for all countries under the region.
- Completed high volume of claims request with good quality work.
- Lead the task of timely application Late payment fee (LPF) of daily, weekly, and monthly reporting of business & sharing results to senior management and stakeholders within the business.
- Also working under OTC refunds process to check all the points before proceeding to customer account.
- Sharing refund reports on weekly basis for all region with Stakeholders.
- Handled Collection portfolio for Cash & Credit clients.
- Identifying overdue accounts and following up with customers to reconcile & collect outstanding payments.
- Preparation of dunning letters through Get Paid tool & S4hana
- Follow up with customers for valid/accurate remittance details.
- Co-ordination with disputes/Customer Service/Sales team to assist client for their queries by providing timely resolution along with streamlining customer account.
- Worked on cash on account clearance project.
- Providing training & giving overview to new colleagues.
Finance Associate
AXA Business Services Private
09.2017 - 05.2019
- Finance Associate AXA Business Services Private Pune, India - September 2017 - May 2019 (1 year 8.5 months)
- Catered to Switzerland clients for insurance process and posting of accounts receivables for these processes.
- Cancellation of return premium and claim payment in sub ledger. Review customer remittance details via web-based applications.
- Booking incoming payments and allocation to appropriate general ledgers. Verifying accounts by reconciling statements and transactions.
- Clearing foreign currency accounts. Generating various reports from SAP as per client requirements.
- Preparing weekly and monthly dashboards for the three processes. Working proactively with other departments in identifying and resolving accounts receivable related issues.
- Updating process tracker. Achieving Agreed KPI's and see that there is no miss on TAT.
Education
Bachelor of Commerce -
ST Miras College of Girls
06-2015
Master of Business Administration - Finance
Sadhu Vaswani Institute of Management Studies
07-2017
Skills
- Invoicing
- Billing
- Client account management
- On Account Clearance and Investigation
- Customer relationship building
- Ad-hoc reporting
- Refund
- Claims
- Time Management
- Data verification
- Teamwork and collaboration
- Problem-solving
LANGUAGES
English
Hindi
Marathi
Sindhi
Accomplishments
- Achieved reward for processing Invoices with 100 % accuracy and efficiency.
- Collaborated with teams for resolving Billing issues.
- Recognition from Clients for the quality of work delivered with High volumes.
- Awarded value cards for timely delivering the responsibilities.
Timeline
Finance Associate
Maersk
08.2019 - 04.2025
Finance Associate
AXA Business Services Private
09.2017 - 05.2019
Bachelor of Commerce -
ST Miras College of Girls
Master of Business Administration - Finance
Sadhu Vaswani Institute of Management Studies
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