Mamta Sahare

· Currently working as Senior Business Analyst / Project Lead (Salesforce Functional Consultant) with Persistent Systems Limited, Mumbai, for one of the leading Banking Firm for handling project corporate loans and customer loans based on Salesforce Financial Service Cloud System

· Collaborate with stakeholders to identify business needs and gather detailed requirements for Salesforce projects and enhancements.

· Developed comprehensive project documentation, User Stories, Acceptance Criteria, BRD, FSD, ensuring clarity and accessibility for all team members.

· Translate business requirements into functional specifications and work closely with technical teams to design effective Salesforce solutions

· Conducting the grooming sessions with the Implementation team/ Technical team to detail out the requirements and client expectations and resolve the queries if any before proceeding to actual implementation

· Actively participating in agile ceremonies, contributing to backlog grooming, Sprint Retrospective

· Streamlined project management processes by implementing Agile methodologies and improving team communication.

· Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.

· Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.

· Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.

· Established strong relationships with clients, leading to repeat business and positive referrals for the company.

· Oversaw development and execution of project timelines, significantly reducing delays.

· Conducted post-project evaluations to identify lessons learned and opportunities for process enhancement.

· Ensured compliance with industry standards and regulations, maintaining project integrity and client trust.

• Closely monitoring the project progress and roadblocks/ challenges and updating the same in daily stand-up calls on time
• Project planning and risk management to ensure timely delivery and mitigating the risks
• Discussing the same with higher management for the recommendations
• Worked closely with onshore/Client for assessing business needs & determining/implementing information technology solutions
• Worked as a Team Lead- Team management, Status Reporting, Providing solution as a SME Support
• Involved in preparation of Functional Design, Use Case Document & Test Scripts
• Configured various validation rules, develop various relationship like look up & master relationships, build roll up summary fields
• Involved in resolving defects, transitioning the functional designs to technical team, resolving their clarifications
• Performed Salesforce Admin activities like creating objects, fields, creating page layouts, search layouts to organize fields, related lists, other components on a record details & edit pages, implemented pick lists, dependent pick lists, masterdetail-lookups, workflows, Process builder, approval processes, Sharing settings, Profiles, Permission sets
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Managed schedules, accepted time off requests and found coverage for short shifts.

• Involved in PeopleSoft Functional Support Project as Team Member (Developer)
• Worked extensively on AP, TE, security, General Ledger, Purchase Order & resolved issues such as: Handling Pay Cycles/Payment Processes daily & reviewing accrual & payment entries
• Cancelling & reissuing payments, if applicable
• Uploading the Employee transactions in actual Project costing tables
• Work closely with business analysts &/ or key users, assessing business needs & determining/implementing information technology solutions
• Developing & modifying the program code, implementation, testing & provide documentation for the PeopleSoft System & related interfaces
• Make test plan, test result documents to validate development & modification of code
• Involved in PeopleSoft Functional Support Project as Team Member (Developer)
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked well in a team setting, providing support and guidance.