Summary
Overview
Work History
Education
Skills
Certification
Work Preference
BusinessDevelopmentManager
MAMTA SARKAR

MAMTA SARKAR

Programmer Analyst
Bangalore

Summary

Bold Profile SUMMARY Innovative Computer Systems Engineer/Architect with background in developing and implementing complex IT solutions tailored to meet organizational needs. Skilled in optimizing system architectures, enhancing operational efficiency, and ensuring seamless integration of new technologies. Demonstrated ability to lead cross- functional teams in executing projects that improve system reliability and performance. Successfully delivered scalable and secure infrastructure solutions, contributing to enhanced system functionality and business growth.

Overview

2
2
years of professional experience
1
1
Certification
1
1
Language

Work History

PROGRAMMER ANALYST

Cognizant
Bangalore
10.2022 - Current
  • Monitored and optimized database performance using indexes, stored procedures, triggers, and other techniques
  • Performed daily maintenance tasks such as backups, restores and log shipping operations
  • Implemented replication between multiple servers to ensure high availability of the system
  • Provided technical support for applications that use the database system by troubleshooting errors or providing advice on optimizing queries
  • Coordinated with other departments regarding service desk activities such as system outages or hardware and software changes
  • Resolved incidents reported by end users through service desk ticketing tools like ServiceNow & BMC Remedy
  • Deployed patches and upgrades according to established change management policies
  • Generated reports about server health status for review by senior IT personnel
  • Assisted with capacity planning efforts by forecasting usage trends based on historical data
  • Performed root cause analysis when diagnosing issues with database systems
  • Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance
  • Collaborated with stakeholders to gather business requirements for enhancements and change requests
  • Supported end users in selecting, procuring and using software applications
  • Created and monitored performance metrics to keep databases functioning at optimal capacity
  • Defined database design specifications based upon project requirements
  • Monitored system performance metrics such as disk space utilization, CPU usage, memory utilization, and network traffic
  • Managed users' accounts in Active Directory services such as creating user accounts and resetting passwords
  • Deployed new servers using automated scripts for rapid provisioning of physical or virtual servers
  • Provided technical support to internal customers on a variety of computer hardware and software related issues.

Education

Bachelor of Engineering - Electrical Engineering

St. Vincent Pallotti College of Engineering & Tech
07.2022

Skills

  • SQL Database administrator
  • Program Installations
  • Database Management
  • Root Cause Analysis
  • Customer Needs Assessment
  • System Testing
  • Server and System Administration
  • Performance Analysis
  • Technical Support
  • Network Administration
  • Virtual Machine Operation
  • Performance Monitoring and Optimization
  • Hardware and software configurations
  • VXLAN designs and troubleshooting
  • Troubleshooting and Maintenance
  • Disaster Recovery Planning
  • Incident Management
  • System monitoring
  • Configuration Management
  • Server Management
  • Software Installation
  • Active Directory
  • Storage Management
  • Network protocols
  • Windows Server 2003

Certification

VMware, Veritas net backup, SQL Database Administrator

Work Preference

Work Type

Full Time

Important To Me

Work-life balance

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MAMTA SARKARProgrammer Analyst