MAMTA SHUKLA
Sales & Marketing Professional
Surat
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
2025
2025
years of professional experience
3
3
Languages
Work History
Life Insurance Advisor
LIC
Surat
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimizing stress during difficult times.
- Implemented CRM systems to effectively track client communication history, leading to improved follow-up practices and enhanced client experiences.
- Maximized productivity by consistently reviewing internal processes and suggesting improvements for better efficiency.
- Collaborated with colleagues to develop strategies for reaching new markets and expanding the client base.
Training Manager
Amazon Training Point
01.2023 - 10.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
Operation Management Associate
DB Corp
03.2019 - 02.2022
- Validation and Activation of draft ,requested & edited listings.
- Account reactivation and updating.
- projects and property listing
- Fetching & mapping the data from the competitive websites & classified newspapers to generate a base of raw leads.
- Increased profitability by identifying cost-saving opportunities and implementing budget controls.
Senior Sales Executive
Ashoka Global
06.2018 - 03.2019
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Education
Bachelor of Commerce -
SOL Delhi University
Delhi, India 04.2001 -
Intermediate Certificate -
Maharshi Ashtik Sarvjanik Highschool
Surat 04.2001 -
Matriculation -
Maharshi Ashtik Sarvjanik Highschool
Surat 04.2001 -
Skills
Strong interpersonal skills
Brand building
Client relationship management
Lead prospecting
Teambuilding
Needs analysis
Prospecting clients
Upselling strategies
Appointment scheduling
Teamwork and collaboration
Time management
Problem-solving abilities
Market trend analysis
Timeline
Training Manager
Amazon Training Point
01.2023 - 10.2024
Operation Management Associate
DB Corp
03.2019 - 02.2022
Senior Sales Executive
Ashoka Global
06.2018 - 03.2019
Bachelor of Commerce -
SOL Delhi University
04.2001 -
Intermediate Certificate -
Maharshi Ashtik Sarvjanik Highschool
04.2001 -
Matriculation -
Maharshi Ashtik Sarvjanik Highschool
04.2001 -
Life Insurance Advisor
LIC
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