Mamta Sushant Naidu
Thane
Summary
Clinic Head experienced in patient management and clinical operations. Enhanced patient outcomes and streamlined processes through effective communication and quality assurance. Committed to fostering team collaboration and implementing policies that drive excellent patient care.
Overview
4
4
Languages
8
8
years of professional experience
Work History
Clinic head
Birla Ayurveda
Thane
12.2024 - Current
- Oversaw daily clinic operations and ensured smooth patient flow.
- Managed staff schedules and coordinated team activities effectively.
- Implemented quality control measures to maintain high service standards.
- Handled patient inquiries and resolved issues promptly and professionally.
- Maintained accurate medical records and ensured compliance with regulations.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
Online Consultant
Madhavbaug Cardiac Clinic
03.2022 - 11.2023
Assistant Professor
Manjushree Research Institute of Ayurvedic Sciences
Gandhinagar
01.2021 - 10.2021
Clinical Research Coordinator
Parul institute of ayurved
Vadodara
05.2018 - 12.2019
- Coordinated clinical trials and participant recruitment for herbal medicine studies.
- Managed study documentation and maintained regulatory compliance for research protocols.
- Collaborated with healthcare professionals to ensure accurate data collection and reporting.
- Scheduled and conducted participant visits, ensuring adherence to trial timelines.
- Monitored participant safety and reported adverse events to the research team promptly.
- Monitored patient safety during clinical trials according to established guidelines.
- Reviewed CRFs for completeness and accuracy before database entry.
- Conducted clinical research projects at a pharmaceutical company.
Education
MBA( Healthcare Management)
Manipal Academy of Higher Education
03.2026 - 07.2026
Skills
- Clinical management
- Patient care coordination
- Clinical operations
- Quality assurance
- Medical record maintenance
- Patient management
- Staff supervision
- Team collaboration
- Problem resolution
- Organizational skills
- Medical ethics
- Effective communication
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Telugu
Elementary
A2
Spanish
Beginner
A1
Timeline
MBA( Healthcare Management)
Manipal Academy of Higher Education
03.2026 - 07.2026
Clinic head
Birla Ayurveda
12.2024 - Current
Online Consultant
Madhavbaug Cardiac Clinic
03.2022 - 11.2023
Assistant Professor
Manjushree Research Institute of Ayurvedic Sciences
01.2021 - 10.2021
Clinical Research Coordinator
Parul institute of ayurved
05.2018 - 12.2019