Madhur Tyagi
Meerut
Summary
A highly skilled and detail-oriented Salesforce Manual QA professional with 3.4 years of hands-on experience in ensuring the quality and functionality of Salesforce applications. Proven track record of designing, executing, and maintaining test cases and test plans, effectively identifying and reporting defects, and collaborating with cross-functional teams to achieve superior product quality. Possesses a deep understanding of Salesforce's architecture and capabilities, enabling the creation of comprehensive test strategies that drive successful product deployments. A dedicated and reliable team player who consistently delivers results and contributes to the overall success of projects. Ready to leverage expertise to ensure Salesforce applications meet the highest standards of quality and user satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Test Engineer
Lirik Infotech Pvt. Ltd.
Gurugram
08.2021 - Current
- Developed testing plans for new products based on customer requirements.
- Evaluated performance metrics from existing processes to recommend improvements in product quality.
- Monitored production processes for accuracy and conformance to established standards.
- Performed data analysis using statistical methods to assess trends in product defects.
- Assisted in the development of Quality Assurance procedures and protocols.
- Maintained records of inspection results, test data, and other relevant information.
- Trained personnel on proper use of tools, equipment, materials, and software used for quality assurance purposes.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Worked closely with Clients
- Worked on Salesforce Service Cloud
Education
Bachelor of Technology - Computer Science And Programming
Vidya College of Engineering
Meerut08.2021
Higher Secondary Education - Science
City Vocational Public School
Meerut07.2017
Secondary School Education -
St. Francis Convent School
Meerut06.2015
Skills
- Requirements Gathering
- Software Quality Assurance Knowledge
- Scenarios and Use Cases
- Salesforce Admin
- Manual Testing
- API Testing using Postman
- Service Cloud
- Collaborative Team Player
- Test Plans and Test Methodologies
- Client Requirements
- QA Reporting
- Bug Tracking and Resolution using JIRA
Trainings & Internships
- Worked as a Salesforce Admin at Croma Campus, Noida (January 2021- July 2021)
- Worked as a Core Java Trainee at Sunrise Technologies, Meerut (September 2020- January 2021)
Certification
- Salesforce Admin Certified
- AI Associate Certified
- AI Specialist Certified
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Intermediate (B1)
B1
PROJECTS
1. Services – Rippling (Workforce Management Platform): Rippling is a human resource management company that offers an overall platform to help manage HR and IT operations. Rippling lets you easily manage your employees’ payroll, benefits, expenses, devices, apps & more—in one place. Rippling brings all your IT systems and HR data together. So, you can easily manage everyone's IT—from onboarding to offboarding. Rippling gives businesses one place to run HR, IT, and Finance.
The goal of this project is to bring together all the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers so you can manage and automate every part of the employee lifecycle in a single system.
Roles and Responsibilities.
My roles and responsibilities include testing Salesforce applications for functionality, creating and executing test cases, collaborating with developers and stakeholders to understand requirements, logging, and tracking defects and ensuring the overall quality of Salesforce implementations through thorough manual testing processes.
- Attending client calls
- Designing Test Cases
- Executing Test Cases
- Reporting Defects
- Re-Testing & closing the defects.
- Performing Regression Testing
- Performing Sanity & Smoke Testing
- Creating Test Closure Reports
- Active Member of Spring Planning & Grooming
- Also Responsible for suggesting enhancement.
Timeline
Salesforce Test Engineer
Lirik Infotech Pvt. Ltd.
08.2021 - Current
Bachelor of Technology - Computer Science And Programming
Vidya College of Engineering
Higher Secondary Education - Science
City Vocational Public School
Secondary School Education -
St. Francis Convent School
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