MAMTA BHADRA
Operations Executive
Virar East
Summary
Aspiring development professional with a solid foundation in public policy and hands-on experience in NGO volunteering, event coordination, and operations support. Strong analytical thinking and communication skills complement a genuine passion for learning from grassroots experiences. Eager to leverage diverse skills to contribute meaningfully to development initiatives.
Overview
6
6
years of professional experience
1
1
Language
Work History
Class Assistant
KDI School of Public Policy and Management
01.2024 - 2024
- Assisted the professor in class coordination, supporting student engagement and course organization.
- Maintained accurate records of attendance, grades, and other pertinent information for each student under my supervision.
Operations Assistant
Kalp Chain Engineering LLP
01.2021 - Current
- Engaged with clients to promote industrial products and maintain long-term relationships.
- Developed communication and negotiation skills while handling diverse client interactions.
- Managed day-to-day department operations with effective workflow coordination.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Contributed to development of operational procedures to improve efficiency and accuracy.
Customer Relationship Officer
HDFC Sales Pvt Ltd
08.2019 - 01.2020
- Built and maintained professional relationships with clients and partners.
- Processed applications with accuracy and handled client queries efficiently.
Education
Master of Public Policy -
KDI School of Public Policy And Management
South Korea 04.2001 -
Bachelor in Financial Markets -
K.P.B. Hinduja College
Mumbai, India01.2019
HSC - undefined
St. Andrew’s College
Bandra, India01.2016
Skills
Documentation and reporting
Problem-solving
Teamwork and collaboration
Decision-making
Interpersonal skills
Analytical thinking
Timeline
Class Assistant
KDI School of Public Policy and Management
01.2024 - 2024
Operations Assistant
Kalp Chain Engineering LLP
01.2021 - Current
Customer Relationship Officer
HDFC Sales Pvt Ltd
08.2019 - 01.2020
Master of Public Policy -
KDI School of Public Policy And Management
04.2001 -
HSC - undefined
St. Andrew’s College
Bachelor in Financial Markets -
K.P.B. Hinduja College