MANABENDRA DAM
KOLKATA
Summary
Dynamic Counselor with a proven track record at DISHA EYE HOSPITALS PVT LTD, specializing in solution-focused counseling and case management proficiency. Excelled in patient support, facilitating decision-making processes, and ensuring treatment plan accuracy. Demonstrated superior communication skills and clinical experience.
Overview
13
13
years of professional experience
Work History
Counselor
DISHA EYE HOSPITALS PVT LTD
KOLKATA
07.2016 - Current
- Provided guidance and support to the patient regarding their prescribed medicines, and counseled about surgeries prescribed by the doctor to ease decision-making processes.
- Assisted doctor with scheduling in OPD and IPD.
- Maintained accurate and up-to-date records of patient progress and treatment plans.
- Facilitated patient admission, transfer, and discharge processes.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Organized medical records for patient care plans and ensured accuracy.
Video Analyst
STOPLIFT CHECKOUT VISION SYSTEMS
KOLKATA
04.2012 - 03.2016
- Analyzed surveillance videos abroad, reporting on missing or mis-scanned items at checkout counters.
Education
Bachelor of Arts -
MRINALINI DUTTA MAHAVIDYAPITH
KOLKATA01-2010
Skills
- Counseling
- Solution-focused counseling
- Clinical experience
- Needs assessment
- Treatment Planning
- Case management proficiency
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Counselor
DISHA EYE HOSPITALS PVT LTD
07.2016 - Current
Video Analyst
STOPLIFT CHECKOUT VISION SYSTEMS
04.2012 - 03.2016
Bachelor of Arts -
MRINALINI DUTTA MAHAVIDYAPITH
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