Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

MANALI MAKADIA

Ahemdabad

Summary

Sales and leadership professional with a proven track record in driving team performance and achieving sales targets. Highly skilled in strategic planning, coaching, and conflict resolution, enabling effective collaboration and adaptability in dynamic environments. Known for consistently delivering exceptional results, with the ability to inspire and motivate teams to exceed expectations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Team Leader

Expert App Dev
09.2024 - Current
  • Built strong team by recruiting and developing top sales talent.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
  • Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problem solving.
  • Managed 25-member sales team activities to consistently meet 70% of sales quotas.

Business Head

Solutelabs Pvt Ltd
08.2023 - 03.2024
  • Oversaw product development from conception through launch while maintaining quality standards and meeting customer expectations.
  • Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
  • Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.
  • Negotiated favorable contracts with vendors, reducing operational costs and fostering long-term partnerships.
  • Coordinated with internal teams to provide prompt support and address client needs efficiently.
  • Fostered client-centric culture within organization, instilling shared commitment towards delivering top-notch service.
  • Managed portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
  • Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
  • Spearheaded cross-functional initiatives that resolved complex issues and ensured timely resolution for clients.
  • Created and maintained comprehensive customer success documentation for internal and external use.
  • Led cross-functional teams to achieve successful project completion within tight deadlines.

MARKETING AND BUSINESS DEVELOPMENT MANAGER

Tech Solutions
08.2022 - 04.2023
  • Led high-performing sales team, providing coaching and ongoing support to ensure success.
  • Managed more than 10+ Account.
  • Developed key account relationships for improved client retention and long-term partnerships.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Launched innovative products with strategic marketing plans that generated significant buzz within target markets.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
  • Collaborated with internal departments to develop cohesive messaging across multiple platforms.

SENIOR SALES REPRESENTATIVE

Wishtree Technologies
07.2021 - 07.2022
  • Reduced process lags by training employees on sales strategies, protocols, and best practices
  • Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies
  • Maintained database of customer and sales information using Hubspot software
  • Expanded network by attending industry events, identifying and pursuing leads, and establishing rapport with new clients
  • Hired and motivated high-performing sales team achieving new sales per year
  • Secured long-term accounts and managed sales presentations by providing recommendations to promote brand effectiveness and product benefits
  • Determined prospect needs and craft appropriate responses to provide information on suitable products and services
  • Secured new clients through targeted prospecting and networking
  • Used social media platforms to reach out to prospective clients and cultivate strong ties.
  • Closed over 70k consultative sales to increase profits by 45%.

SALES AND MARKETING MANAGER

TEKSUN INC
09.2020 - 06.2021
  • Gathered requirements for ongoing projects and organized details for management use
  • Kept projects on schedule by managing deadlines and adjusting workflows
  • Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients
  • Identified, hired and trained highly qualified staff by teaching best practices, procedures and sales strategies
  • Initiated new sales and marketing plans for product rollouts, including developing sales, distribution and media strategy
  • Improved sales processes to streamline customer acquisition and onboarding strategies
  • Coordinated presentations for customers and project members to detail project scope, progress and results
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Managed CRM hubspot and having some knowledge on Sales force

INTERNATIONAL SALES AND MARKETING MANAGER

ASIA BULK SACKS PVT LTD
12.2019 - 08.2020
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
  • New Business Development for Manufacture industry
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning
  • Managed revenue models, process flows, operations support, and customer engagement strategies
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Acknowledged for achieving 70% increase in sales.

SALES AND MARKETING ADMINISTRATOR

Unilink Engineering Pvt Ltd
12.2017 - 10.2019
  • Supervised all marketing and planning activities to exceed sales and margin goals
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
  • Considered business demands and customer preferences when developing pricing structures and marketing plans
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 35% in sales.

SR. EXECUTIVE MARKETING

Knack Packaging Pvt Ltd
11.2015 - 12.2017
  • Established and maintained consistent and vibrant corporate image through product lines, represented company at trade events and developed strategic relationships with key prospects
  • Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base
  • Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting new business partnerships
  • Reviewed operational records and reports to project sales and determine profitability
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts
  • Determined price schedules and discount rates.

SALES AND MARKETING EXECUTIVE

Radiant Media Solutions
03.2014 - 08.2015
  • Planned and executed events and marketing programs, producing times goal of qualified leads
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
  • Developed insights on marketing campaigns to assess performance against goals
  • Implemented sales and marketing program to support company objectives, resulting in 10% increase in new business within 6 months
  • Developed innovative and targeted collateral to support overall branding objectives
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.

Education

MBA - Sales And Marketing

Amrut Mody School of Management
Ahmedabad, India
06.2015

Bachelor of Commerce: Marketing - Sales And Marketing

SM Shetty College
Mumbai , Maharashtra
03.2013

Skills

  • Objection handling
  • Upselling strategies
  • Relationship selling
  • Sales closing
  • Sales pipeline development
  • Sales supervision
  • Team Leadership
  • Client acquisition
  • Account Management
  • Multitasking
  • Problem-solving abilities
  • Sales process

Certification

  • Word 365 word Training - 2022
  • Accreditation Business Digital - 2021
  • Developing Effective Communication Skills - 2021

Accomplishments

  • Awarded with a certificate during a presentation on NGO 'JANVIKAS' in 2015.
  • Rewarded for Publishing the Research Paper in 2014.
  • Award in the internship for the best intern at supreme infrastructure in 2014.
  • Awarded with a trophy during a project of entrepreneurship in 2014.

Timeline

Sales Team Leader

Expert App Dev
09.2024 - Current

Business Head

Solutelabs Pvt Ltd
08.2023 - 03.2024

MARKETING AND BUSINESS DEVELOPMENT MANAGER

Tech Solutions
08.2022 - 04.2023

SENIOR SALES REPRESENTATIVE

Wishtree Technologies
07.2021 - 07.2022

SALES AND MARKETING MANAGER

TEKSUN INC
09.2020 - 06.2021

INTERNATIONAL SALES AND MARKETING MANAGER

ASIA BULK SACKS PVT LTD
12.2019 - 08.2020

SALES AND MARKETING ADMINISTRATOR

Unilink Engineering Pvt Ltd
12.2017 - 10.2019

SR. EXECUTIVE MARKETING

Knack Packaging Pvt Ltd
11.2015 - 12.2017

SALES AND MARKETING EXECUTIVE

Radiant Media Solutions
03.2014 - 08.2015

MBA - Sales And Marketing

Amrut Mody School of Management

Bachelor of Commerce: Marketing - Sales And Marketing

SM Shetty College

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