Dynamic Executive Assistant with a proven track record at CLSA, excelling in project management and event coordination. Successfully led a large-scale Forum Event, enhancing client relationships and achieving significant cost savings through effective vendor negotiation. Adept at time management and fostering strong stakeholder communication to drive organizational success.
Key Responsibilities:
Highlights:
Executive Assistant :
Commercial Business Support:
• Procurement & negotiations of services and resources needed for multiple verticals – Marketing | HR| IT | Admin
• Responsible for Commercial and Procurement for MX Live, MX TakaTak and MX Player OTT.
• Vendor Invoice management and coordination with finance for timely payouts
• Brand campaign management with influencers across platforms
• Organization wide SAP SPOC for training and knowledge transfer within verticals. Procurement management in SAP -New vendor registration | PR | PO | Invoice | Payments
Deputy Manager
• To manage end to end operations of the Visa operations centre (VAC) whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to improve efficiency
• Conduct regular audits for all processes & implement all new process rollouts or changes.
• Maintain adherence to the Service Level Agreements for all processes and ensure adherence to standard operating procedures, manuals etc. without any deviation.
Senior Executive - Operations:
• Providing information regarding the tourist attractions and preparing itineraries for the customers.
• Handling operations work, looking after sales.
• Training and grooming the fresh staff and making training manuals.
Customer Care Executive:
• Handling customer queries with regards to their trip.
• Providing information regarding the tourist attractions.
• Preparing itineraries for the customers.