Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Manali Vora

Manali Vora

Mumbai (Virar)

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable Researcher with strong ability in cold calling mapping . Highly organized, proactive and punctual with team-oriented mentality.

Overview

10
10
years of professional experience

Work History

Associate Researcher

Native
Mumbai
08.2022 - 11.2023
  • Cold Calling Data Collection.
  • LinkedIn Search.
  • Report Making.
  • KYC Making.
  • Mapping Orgstructure.
  • Working on different mandate for a consumer vertical.
  • Helping in making news letter.

Research Consultant

HCCR Business Intelligence Centre
Pune
01.2021 - 07.2022
  • Responsible for cold calling, candidate development and sourcing candidates through LinkedIn.
  • Candidate assessment.
  • Briefing candidates about clients and positions.
  • Supporting the consultants in HQ with candidate meetings, resume.
  • Managing Automotive/IT/Renewable Energy searches mainly for Tier One Suppliers in Japan.
  • Experience in candidate and market mapping.
  • Focused on multiple positions, Finance, IT & Automotive etc.
  • Involved in doing process training for new joiners.
  • Experience in sourcing candidates through job portals.

Customer Service Associate

Teleperformance
Mumbai
09.2020 - 11.2020
  • Process Flipkart chat Process.
  • Addressing Inquires regarding product and services.
  • Monitored incoming chats on the website for prompt response times.
  • Followed up with customers after resolving their problems or inquiries.
  • Provided technical support to customers through live chat and email.
  • Promoted available products and services to customers during service, account management and order calls.

Senior Researcher

Audentia Research Pvt Ltd
Mumbai
09.2018 - 03.2020
  • Meeting the recruitment needs for various companies in Finance, Retail & FMCG, Pharmaceutical Sector.
  • Worked on several projects related to top Financial Institute and Pharmaceutical Industries.
  • Planning & Execution for recruitment at different levels using innovative techniques of recruitment i: e Head Hunting & Market Mapping.
  • Efficiently managed recruitment in regions like Japan, Singapore, Hong Kong, UK & US locations.
  • Passive Candidate Recruitment, Executive Research, Market Mapping, Name Gathering; Number Gathering.
  • Profiling the candidates.

Sales Executive

Silgates Solution
Mumbai
09.2016 - 07.2018
  • Handling inbound calls.
  • Making sales over call. (US shift)
  • Selling Gas vouchers and Grocery vouchers.
  • Making 3 sales everyday.

Receptionist

Asian Power Tools
Mumbai
03.2014 - 08.2016
  • Scheduled and confirmed appointments and meetings for management team.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Updated daily log book with information about visitors entering the premises.
  • Organized conference room reservations for meetings or events.

Education

MGM
Virar

HSC

VIVA College
Virar

Batcheler's in Commerce

Mumbai University
Santacruz

Skills

  • Cold-Calling
  • Data Management
  • Digital Research Tools

Accomplishments

  • I have been award by HCCR, as top mobile collect researcher.
  • Also got a award for the best team of the year.

Languages

Gujarati
First Language
Marathi
Intermediate (B1)
B1
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Associate Researcher

Native
08.2022 - 11.2023

Research Consultant

HCCR Business Intelligence Centre
01.2021 - 07.2022

Customer Service Associate

Teleperformance
09.2020 - 11.2020

Senior Researcher

Audentia Research Pvt Ltd
09.2018 - 03.2020

Sales Executive

Silgates Solution
09.2016 - 07.2018

Receptionist

Asian Power Tools
03.2014 - 08.2016

MGM

HSC

VIVA College

Batcheler's in Commerce

Mumbai University
Manali Vora