MANALI VAIBHAV BHOSALE

Total Experience: 11+ Years in Hospitality, Administration & Facility PROFESSIONAL SUMMARY Articulate and accomplished FOE cum admin executive experienced at keeping an office running smoothly. A communicator and collaborator who is efficient in planning, organizing, and executing meetings and conferences. Comfortable with projects that require multi-tasking and flexible with changing priorities. As a admin assistant. I bring a structured hands-on approach to facility coordinating but am always open to collaborative ideas and efforts to make guests’ experiences the best they can be. A natural "people person" with exceptional Customer Service skills Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers High attention to detail Flexible and proactive Ability to react quickly and decisively when faced with a problem or issue Able to work off their own initiative and with minimal direction Strong team player with a commitment to support their colleagues Exceptionally organized and skilled in multi-tasking Computer Literate – good understanding and working knowledge of office software. Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions Proven track record of achievement An ability to understand problems, its impact and provide resolutions in a timely manner Feel empowered to take action and resolve issues quickly and thoughtfully Excellent time management and organizational skills Ability to work under pressure and to tight deadlines Risk Management Ensure full compliance with all local and governmental regulations. Assist Site Lead in ensuring site risk management programs including audits are implemented and maintained. Adhere to escalation and incident reporting procedures. People Management/ Engagement Ensure high staff morale, trust and work ethics. Coordinate with the Site lead - on the implementation of FM Procedures and train vendor staff Ability to manage the vendor technical teams Ensure an environment that supports teamwork, co-operation and performance excellence within team Procurement & Vendor Management Ensure vendors are well-managed, delivering services on time Approvals of PO’s Understand the vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Experience planning, coordinating, and facilitating physical meetings and remote video conferences. Extremely organized and attentive to detail. KEY PERFORMANCE MEASURES: 100% compliances in all audits. Documented evidence for all dispensations. Adoption and compliance with Best Practices. Contractual obligations (Account KPIs/SLAs) Adoption of continuous improvement and as Takes care of all technical activities at client site and work with on site Facility & Admin Team You will get detail knowledge on - Preparing all facility reports and utilities data. You will be trained on effective coordination with various stake holders in Facility and client locations. Basis on your profile you will be responsible for effective coordination for On site technical operations and ensure all scheduled tasks are completed as per TAT You will work closely with Technical Service Partners, M&E Team , OEM / AMC Partners You will have effective coordination with onsite technical staff. Vendor management Incident management Knowledge and handling all the technical equipment’s upervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc. Maintaining and updating security policies, checklists and procedure manual. Having a working knowledge of all current building’s security panels, fire and life safety code requirements. Managing all manpower records for on-roll and contract staff (training, compliance documents and scheduling details) Ensuring fire drill is carried out every week for security and unit staffs. Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors. Conducting Security investigations and preparation of Incident report. Tracking of material movement and stock of lost and found. Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. Approving and interviewing hiring of contract security staff personnel. Ensuring customer related briefing is provided to all site employees. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Reviewing security after hour’s reports and monitor staff performance. In case of emergency coordinate with the respective tenant /administration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors / local legal bodies etc. Drafting disaster management plan in co-ordination with site team members & Property Manager. Playing a key role emergency (i.e. fire, evacuations human crisis, etc). Monitoring and being a part of performance/behaviour related meetings regarding contract staff Implements and provides budgets relating to the security requirements and staffing. Responsibilities Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) Provide superior customer service to meet on-site client’s expectations Assist in the procurement of vendors and services as required Provide superior customer service to meet on-site client’s expectations Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works Assist in the procurement of vendors and services as required Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders in JDE Conduct regular audits to ensure safety procedures on site are in place and working Assist in carrying out safety procedures when needed Assist in the implementation of Industry Best Practice operations Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times Seek ways to constantly reduce costs and improve operational standards Maintain premises in neat and good working condition at all times Maintain duplicate office keys in good order, if applicable Provide support for regular reporting packages Assist in the implementation and management of property risk management program (emergency response plan etc.) Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies Support the needed quality management program for the specific site (give input to playbooks - procedures) Achieve Key Performance Indicators and Service Level Agreement targets Assist in all needed reporting (client and JLL internal) Requirements You are passionate about people, providing them with great experiences.

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