Manan Kathuria
Human Resource Business Patner
New Delhi,DL
Summary
Dynamic HR Business Partner with over a decade of legal expertise in labor relations, currently overseeing HR operations for more than 200 employees across Germany and India at OYO. Recognized as the National Winner of the Dakshya IR Challenge 2024 and a recent graduate of the McKinsey Forward Learning Program, which honed skills in structured problem-solving, communication, adaptability, and digital collaboration to drive impactful business outcomes. Committed to enhancing talent management, compliance, and organizational culture through data-driven strategies, with a proven track record in designing comprehensive roll-out plans and leading cross-team collaboration initiatives that significantly boost user engagement. Noted for strong analytical skills and the ability to implement process improvements that foster team success in fast-paced environments.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Management Trainee/ HRBP
INNOV8 (India) and Traum Ferienwohnungen (Germany) PRISM/OYO
05.2025 - Current
- Employee Life Cycle Management: Managed end-to-end HR operations for 300 employees, including onboarding, attendance, invoicing, exit interviews, and compliance, ensuring 100% accuracy and timely execution.
- Led KRA collation with the CHRO’s Office, which improved role clarity and performance alignment.
- Evaluated and recommended the ATS vendor, which enhanced hiring efficiency and data accuracy.
- Co-designed Young Leaders Program → built a merit-based leadership pipeline.
- Shadowed top talent interviews (Legal); independently led Finance hiring, which gained cross-functional exposure.
- Drove culture initiatives (Fun Fridays, OYOversaries) → boosted engagement and team bonding.
- Drafted and implemented the Biometric Attendance Policy, which standardized compliance.
- Closed all pending compliance notices, reduced legal, and reputational risk.
- Managed document forgery case → reinforced ethical standards.
- Handled sensitive exits (Germany) → preserved team culture.
- Facilitated reimbursements for the Chennai Sales Team, which improved HR responsiveness.
- Secured payroll invoice approvals ensured financial discipline.
- Built master employee databases (Traum Ferienwohnungen and Innov8) → streamlined audits and data accuracy.
- Engaged with stakeholders across GCCs, mapped the transition path from GSS to GCC.
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Improved management skills by participating in rigorous training programs and workshops.
- Handled day-to-day customer or client questions via telephone or email.
- Enhanced team performance by implementing effective communication strategies within the group.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Described product to customers and accurately explained details and care of merchandise.
- Assisted with onboarding of new employees by providing training and development resources.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved product quality by overseeing implementation of stricter quality control measures.
- Spearheaded adoption of new technologies to enhance operational efficiency and customer engagement.
- Strengthened client relationships, regularly communicating project updates and addressing concerns promptly.
- Reduced operational costs by negotiating favorable contracts with suppliers and vendors.
- Enhanced team productivity by leading weekly strategy meetings to refine project approaches and streamline workflows.
- Boosted sales performance by designing and implementing rigorous training program for sales team.
- Led cross-functional teams in execution of key projects, ensuring deliverables met quality standards and deadlines.
- Initiated sustainability initiatives, reducing company's environmental impact and promoting corporate social responsibility.
- Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.
- Optimized supply chain logistics to minimize delays and reduce costs, maintaining competitive advantage.
- Fostered positive work environment through comprehensive employee relations program.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Managed senior-level personnel working in marketing and sales capacities.
- Collaborated with IT department to develop user-friendly internal tools, improving efficiency and employee satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Conducted risk assessments for potential investments, providing critical insights to guide executive decision-making.
- Conducted comprehensive market research to identify emerging trends, enabling development of innovative product strategies.
- Developed and executed marketing campaigns to increase brand awareness and capture market share.
- Facilitated professional development workshops for staff, contributing to skill enhancement and career progression.
- Enhanced customer satisfaction with introduction of customer feedback system, allowing for quick resolution of issues and improvements in service quality.
- Improved operational efficiency with implementation of new inventory management system.
- Streamlined reporting processes to ensure timely and accurate financial reporting, supporting strategic decision-making.
- Fostered positive work environment by initiating mentorship program for new hires, enhancing team cohesion and reducing turnover rates.
- Coordinated with senior management to align departmental goals with overall company objectives, ensuring cohesive efforts towards growth.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Developed and delivered special events for company employees.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised senior management on organizational development and change management initiatives.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Reduced employee turnover rates with targeted retention strategies and support systems.
- Negotiated competitive compensation packages to attract top talent in a tight labor market.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Streamlined recruitment processes for quicker, more efficient candidate selection.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Spearheaded talent acquisition efforts for organizational success and strategic growth.
- Developed and delivered comprehensive training programs, improving employees'' skills and productivity.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Fostered strong relationships with external partners such as universities and employment agencies for enhanced networking opportunities.
Advocate
Court of Punjab
09.2014 - 05.2023
- Represented clients before various law courts in Punjab, including drafting and filing plaints, written statements, and replies, and conducting legal research on applicable statutes and case law to support arguments and strategy.
- Researched and interpreted laws, rulings and regulations to advise clients on business and legal transactions.
- Drafted comprehensive legal documents such as pleadings, motions, briefs, contracts, wills, and trusts for various clients.
- Participated in mediation sessions leading to cost-effective resolutions without resorting to lengthy trial procedures.
- Drafted and reviewed contracts for clients, ensuring accuracy and compliance with applicable laws while protecting their interests.
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Provided pro bono services to underrepresented populations within the community, ensuring access to quality legal representation for all individuals regardless of income level or background status.
- Drafted and reviewed contracts and other legal documents to support client needs.
- Achieved successful case outcomes by researching legal issues and drafting persuasive arguments.
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
- Negotiated favorable settlements, minimizing litigation costs and time spent in court.
- Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
- Developed strategies to resolve cases in client's best interest.
- Developed legal strategies to protect client interests and resolve disputes.
- Negotiated settlements of disputes and litigation.
- Mentored junior attorneys to improve their legal knowledge, skills, and career growth potential.
- Represented clients in court hearings and in negotiations with other parties.
- Analyzed legal documents and identified pertinent issues for clients.
- Counseled clients on potential outcomes of legal matters.
- Improved client satisfaction with detailed and clear communication of legal processes and expectations.
- Represented clients in court effectively, resulting in high rate of case success.
- Facilitated collaborative environment, boosting team's ability to meet tight deadlines.
- Enhanced legal team's efficiency by streamlining case file management systems.
- Coordinated with external counsel to ensure cohesive approach to multi-jurisdictional cases.
- Streamlined document retrieval process, significantly reducing time needed to access critical information.
- Negotiated settlements to avoid trial, saving clients time and money.
- Streamlined intake process for new clients, improving client onboarding experience.
- Negotiated favorable terms in complex litigation cases, securing advantageous outcomes for clients.
- Presented compelling oral arguments in court hearings and trials that resulted in favorable rulings for clients.
- Developed strategies and arguments for hearings, trials and appeals.
- Provided legal counsel to clients on diverse business, financial and civil matters.
- Represented clients in civil litigation, criminal proceedings and appeals in state and federal courts.
- Advised clients on corporate governance, mergers and acquisitions and other business matters.
- Enhanced the reputation of the law firm through active participation in community legal outreach programs.
- Filed timely case pleadings to meet firm deadlines.
- Assisted in the development of legal strategies and arguments to secure favorable outcomes in contentious litigation matters.
- Negotiated settlements with opposing counsel.
- Explained available courses of action and possible repercussions of cases to clients.
- Researched, wrote and filed motions, writs and briefs for each case.
- Interviewed witnesses and gathered public record research relevant to each case.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Improved client satisfaction rates by providing timely updates on case progress and addressing concerns promptly.
- Conducted thorough due diligence investigations to uncover critical information pertinent to clients'' legal matters.
- Enhanced firm's reputation by consistently delivering high-quality legal services.
- Conducted mediation and arbitration sessions, resolving disputes without need for costly litigation.
- Conducted thorough legal research to support case strategy, leading to significant legal victories.
- Advised corporate clients on risk management strategies, minimizing legal exposure and potential litigation.
Education
Master of Human Resource Management And LR - HRM&LR
TISS
Mumbai 04.2001 -
BA - Law
Panjab University
Chandigarh 04.2001 -
Skills
Relationship building with stakeholders
Human resources teamwork
Complaint handling expertise
Regulatory compliance management
Customer service
Business administration
Business planning
Process improvements
Customer relations
Workforce management
Customer relationship management (CRM)
Business development
APPRECIATIONS AND AWARDS
National Winner, ‘Dakshya’ IR Case Competition, TISS Mumbai (2024); Recipient of the Extraordinary Academic Achiever Certificate, TISS Mumbai (2024)., Selected as Mentee, American Express India Discovery Program (2023); multiple national case-competition finals (IIM Kozhikode, SCMHRD, GIM) and literary wins at TISS; recognised as LinkedIn Top 5% and LinkedIn Catalyst 2025.
STRENGTH
- Quick Learner and Adaptable
- Strong Work Ethic and Leadership Skills
- "Can Do" Attitude with Problem-Solving Abilities
- Go-getter attitude
Timeline
Management Trainee/ HRBP
INNOV8 (India) and Traum Ferienwohnungen (Germany) PRISM/OYO
05.2025 - Current
Advocate
Court of Punjab
09.2014 - 05.2023
Master of Human Resource Management And LR - HRM&LR
TISS
04.2001 -
BA - Law
Panjab University
04.2001 -