Motivate and Experienced DME Biller looking forward to applying for the senior process associate roles. Inclined towards learning to boost my career and skills.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Senior Process Associate (Acuserve)
Eminence Health Care Services
04.2025 - Current
Met month-end reporting objectives and deadlines.
Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
Senor Process Associate (Brightree)
Knack RCM
01.2023 - 01.2025
Always choosing the ways to get the claims paid by stopping the primitive practices.
Turning complex billing into simple to reduce the ageing of the invoices.
Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Independent problem solver who took initiative in researching solutions without needing excessive supervision.
Monitored and reported on process performance to verify compliance with established standards.
Guest Service Associate (Hilton)
Teleperformance
01.2022 - 01.2023
Managing Emails and giving the faster closure.
Working on the guest email with 100 % compliance to deplete the duplicity of the cases.
Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
Responded to guest inquiries to maximize guest satisfaction.
Process Associate (IndiaMart)
Vkalp Outsourcing
01.2020 - 01.2021
Working with the wider development team.
Managing and creating leads to connect buyers and the supplier chains.
Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Monitored and reported on process performance to verify compliance with established standards.
Education
Bachelor of Arts -
UNIVERSITY OF RAJASTHAN
01.2024
Senior Secondary - undefined
AVM SVP (Mt. ABU)
01.2020
Skills
Medicaid Blling
CPT Assistance
Critical Thinking
Commercial Billing
Fast Typing
BCBS Billing
Microsoft Excel
Awards
Rising Star (2023), Got awarded at Knack RCM for the outstanding and commitment towards the work.