Manas Jain

Summary

Business Manager with over 5 years of experience in driving revenue growth and optimizing operations. Expertise in P&L management, sales strategy, and inventory control. Proven ability to implement KPIs and SOPs to enhance efficiency and profitability. Strong leadership in team development and stakeholder engagement across multi-location retail environments.

Overview

years of professional experience

Certification

Work History

Operations Manager

Reliance Retail Limited

Noida, NCR

11.2020 - Current

Led strategic planning and execution to drive business growth and operational excellence across multiple retail locations.
Managed P&L, budgeting, forecasting, and cost control to maximize profitability.
Developed and implemented sales strategies, boosting customer acquisition, retention, and revenue performance.
Oversaw inventory planning, supply chain coordination, and vendor negotiations to reduce costs, and improve efficiency.
Supervised and trained cross-functional teams, enhancing productivity and performance.
Analyzed key performance indicators (KPIs) and business data to guide decision-making and continuous improvement.
Ensured compliance with company policies, quality standards, and operational SOPs.
Built strong stakeholder and customer relationships to support long-term business.

Education

Master of Business Administration(MBA)- Marketing -

Universal Business School-Mumbai

05-2020

Bachelor of Commerce(B.Com) -

DBRAU University

06-2017

Skills

Leadership and management-

Team leadership, Strategic planning, Decision Making, Conflict Resolution

Financial Management-

Budgeting, Cost control, Recourse allocation , Risk Management

Operations & Efficiency-

Process Improvement, Operational Efficiency, Inventory Management, Supply Chain Management, Quality Control

Data & Technical Skills-
Project Management Tools, Data Analysis, CRM Software, SAP, Tableau, Microsoft Office

Communication & Collaboration-
Interpersonal Communication, Negotiation, Presentation Skills, Stakeholder Engagement

Accomplishments

Best North Store Award (Feb 2024): recognized for top sales growth, customer satisfaction, and operational excellence
Best NCR Store Award (Feb 2024): recognized for operational excellence
Profit turnaround (2023): converted loss-making stores to profitability through RCA, and strategic execution
5 store launches (2024): led operational setup and team readiness for new store openings

Social networks

www.linkedin.com/in/manas-jain-

Certification

Supply chain management and analytics offered by Unilever.(2025)

Preparing data for analysis with Microsoft Excel.(2025)

Six Sigma Yellow Belt by Kennesaw State University.(2025)

Attract and engage customers with digital marketing by Google.(2024)

Foundation of digital marketing and e-commerce.(2024)

Timeline