Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food & Beverage Support Manager
Mementos By ITC Hotels, Jaipur-India
JAIPUR
12.2023 - Current
Organized team activities to build camaraderie and foster pleasant workplace culture.
Evaluated performance of support staff and provided coaching to improve performance.
Evaluated employee performance against established objectives and standards.
Managed inventory and supplies to ensure materials were available when needed.
Monitored progress against budget and goals; identified cost saving opportunities.
Coordinated with sales and catering teams to understand event requirements and client needs.
Instructed staff on appropriate equipment disassembly and storage.
Trained new banquet staff on service standards, procedures, and company policies.
Created reports regarding sanitation issues, safety hazards, or other related topics.
Maintained records of all safety checks performed throughout the facility.
Coordinated with vendors to arrange for cleaning supplies, equipment repairs, or pest control services as needed.
Monitored progress by establishing plans, budgets and measuring results.
Utilized database software to enter donor information and track inventory levels.
Kept accurate inventory of supplies and restocked as needed.
STEWARDING MANAGER
ACCOR GROUP with FAIRMONT HOTEL
JAIPUR
05.2022 - 12.2023
Monitored staff performance, continually seeking ways to improve team delivery for optimized top-class hygiene cleaning of F&B back of the house.
Designed food safety management systems that met Hazard Analysis and Critical Control Point requirements for optimized safety.
Set daily cleaning schedules, and checked worksheets to ensure correct interval times were met.
Understood and implemented the Control of Substances Hazardous to Health regulations to maintain workplace compliance.
Controlled stock of chemicals and cleaning supplies.
Reported broken and damaged equipment for swift repair and replacement, minimizing downtime.
Maintained a positive, professional working environment to optimize the daily operational requirements of F&B staff satisfaction.
Coached and mentored junior team members, regularly assessing knowledge and skills gaps, and implementing corrective action.
Led daily staff meetings for the team to communicate updates, process improvements, and training.
Supervised and mentored junior team members, providing detailed instructions and guidance to maximize event setup efficiency.
Conducted regular stock counts on CCG, Kitchen Utensils inventory, containing up-to-par stock of varieties.
Drafted financial and procurement planning reports using WiNHMS optimization software.
Asst. Chief Steward
ACCOR GROUP, SOFITEL BAHRAIN ZALLAQ THALASSA SEA
BAHRAIN
11.2021 - 05.2022
Implemented more efficient processes and reduced wasted resources
Identified issues, analysed information and provided solutions to problems
Developed excellent working knowledge of industry trends and improvements in processes
Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies
Interviewed, hired and supervised back-of-house staff
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards
Worked with vendors to establish strong relationships and maintain proper inventory supplies
Limited spending to keep expenses within assigned budget
Generated purchase orders, invoices and other financial reporting in WiNHMS
Asst. Manager Stewarding
ACCOR, NOVOTEL HOTEL KOLKATA WB
KOLKATA
10.2019 - 11.2021
Maintained tidy workstation to support cleanliness and quality standards
Used Inventory Management Software to monitor demand and document mechanics of inventory
Generated weekly hygiene reports to monitor performance and identify solutions to issues and weaknesses
Counted and monitored use of equipment and chemicals for improved inventory and stock management
Reported on financial situation to guide decision-making and budget formulation
Partnered with senior operations leadership on budgetary and financial management decisions
Asst. Manager Stewarding
MARRIOTT HOTELS
INDORE
04.2019 - 10.2019
Kitchen Stewarding Department In-charge
Emptied bins and disposed of any hazardous waste following health and safety regulations
Utilised correct lifting techniques to remove, store or throw away heavy objects
Assured all cleaning material was handled and stored away appropriately
Followed sanitisation, health and hygiene regulations
Promoted to Asst. Manager Kitchen Stewarding
PULLMAN & Novotel HOTEL Aerocity
04.2018 - 04.2019
Identified hygiene and cleaning labor requirements, and developed staff rotas to meet operational needs.
Reported broken and damaged equipment for swift repair and replacement, minimizing downtime.
Set daily cleaning schedules, and checked worksheets to ensure correct interval times were met.
Briefed hygiene cleaners and chargehands on daily task requirements, and incentivized completion with reward schemes.
Trained staff thoroughly ahead of work start dates to meet service objectives, and maintain compliance with regulatory guidelines.
Used an inventory management system to maintain accurate order records.
Organized stock areas and displays, facilitating product visibility with carefully labeled shelves, providing access to goods.
Planned team-building days, enhancing office morale for improved staff motivation, and enhanced retention rates.
Monitored weekly, monthly, and quarterly CCG ordering.
Kept the kitchen and preparation tables hygienic by using appropriate cleaning chemicals.
Used the correct cleaning chemicals and mixtures required, following the MSDS.
Team Leader Stewarding
ACCOR GROUP with PULLMAN & NOVOTEL HOTEL
New Delhi
08.2015 - 03.2018
Briefed hygiene cleaners and chargehands on daily task requirements
Instructed hygiene staff on appropriate cleaning methods to achieve daily task requirements
Undertook hygiene and cleaning tasks to achieve sanitary conditions aligned with infection-control polices
Trained and coached employees on health and safety protocols to reduce accidents and injuries
Submitted and documented all purchase details, expenses and delivery actions in SAP for accounting purposes
Sr. kitchen steward
STARWOOD WORLDWIDE THE WESTIN
New Delhi
07.2010 - 08.2015
Assisted in unloading and packing kitchen deliveries into correct storage units when required
Placed kitchen items into correct storage units after washing and drying, ensuring proper availability for kitchen staff
Kept dishwasher in excellent, safe and efficient working order by conducting regular maintenance and inspections
Kept kitchen clean, hazard-free and sanitary by conducting regular deep cleans
Removed tough stains and dirt from dishes with precision
Used pressure washers to remove hard-to-tackle stains, dirt and waste from items
Disinfected kitchen tools and supplies to maintain high standard of health and safety
Education
HSC -
Sarthak Chandra High school
Deula, Balasore, Odisha
Skills
Team development
Schedule coordination
Document management
Quality controls
Teamwork and collaboration
Problem-solving
Work Planning and Prioritization
Records management
Process design
Continuous improvement
Staff training
Chemical handling
Hazardous material storage
Store management
Leadership
Certification
FoSTaC certified (FOOD SAFETY SUPERVISOR Certificate of Competence), ACACOVID200001646762
Serve Safe food Certified
The Ministry of Tourism-National Hospitality Skill Certified, 21/COOK/KOL-95-C-23
First Aid Certified
HACCP LEVEL 3 CERTIFIED
Languages
English
Hindi
Odia
Bengali
Telgu
Hobbies and Interests
Open mind for new ideas, Cooking, Swimming
Personal Information
Date of Birth: 12/04/92
Passport Number
P1340377
Timeline
Food & Beverage Support Manager
Mementos By ITC Hotels, Jaipur-India
12.2023 - Current
STEWARDING MANAGER
ACCOR GROUP with FAIRMONT HOTEL
05.2022 - 12.2023
Asst. Chief Steward
ACCOR GROUP, SOFITEL BAHRAIN ZALLAQ THALASSA SEA
11.2021 - 05.2022
Asst. Manager Stewarding
ACCOR, NOVOTEL HOTEL KOLKATA WB
10.2019 - 11.2021
Asst. Manager Stewarding
MARRIOTT HOTELS
04.2019 - 10.2019
Promoted to Asst. Manager Kitchen Stewarding
PULLMAN & Novotel HOTEL Aerocity
04.2018 - 04.2019
Team Leader Stewarding
ACCOR GROUP with PULLMAN & NOVOTEL HOTEL
08.2015 - 03.2018
Sr. kitchen steward
STARWOOD WORLDWIDE THE WESTIN
07.2010 - 08.2015
HSC -
Sarthak Chandra High school
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