

Information Science and Engineering student with experience in customer engagement, CRM, and problem-solving through academic projects and professional exposure at Decathlon. Passionate about technology, health optimization, and lifelong learning. Strong communication and interpersonal skills with the ability to connect with diverse audiences, understand their needs, and contribute to meaningful initiatives. Seeking opportunities to learn, create impact, and grow in dynamic, mission-driven environments.
LEADERSHIP & CAMPUS ENGAGEMENT
Lead Model & Team Coordinator – College Fashion Team
• Led a student team for inter-college competitions, securing First Prize (₹25,000) at Nitte Meenakshi Institute of Technology (NMIT) and multiple prize-winning finishes at other events.
• Managed team coordination, event participation, and stakeholder communication.
Recruitment & Outreach Lead – DebSoc
• Conducted outreach, screening, and interviews for 150+ applicants (50+ offline, 100+ online) to recruit members for the college debate society.
• Managed candidate communication, evaluation, and onboarding processes.
College Fest Organizer
• Coordinated event planning, participant engagement, logistics, and on-ground execution for college cultural and technical festivals.
• Collaborated with cross-functional teams to ensure smooth event operations and attendee engagement.
• Engaged directly with customers to understand their needs, address concerns, and enhance overall shopping experience.
• Collected and analyzed customer feedback, identifying recurring issues and collaborating with teams to improve customer satisfaction.
• Built customer relationships through personalized interactions, product guidance, and effective problem resolution.
• Assisted in CRM activities, customer communication, and engagement initiatives to support customer retention and loyalty.
• Assisted attendees during International Yoga Day initiatives by facilitating registrations, providing event guidance, and enhancing participant experience.
SKILLS
Community Engagement Customer Relationship Management (CRM) Customer Feedback Analysis Customer Experience Management Communication & Interpersonal Skills Recruitment & Outreach Event Coordination Team Leadership Stakeholder Management Problem Solving