Unicommerce
Hi, I’m
MANAS MISHRA
Indore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
years of professional experience
8
years of post-secondary education
3
Certifications
2
Languages
Work History
Carryfast Logistics Pvt LtdIndore
Assistant Manager-Supply Chain
2021.10 - Current (5 education.years_Label)
Job overview
- Manages the overall operation and ensures the safe and effective storage and distribution of customer goods on time and without damage. Develops and implements both short- and long-term warehouse planning.
- Oversee the entire Fulfillment operations ensuring the order fulfillment and stock inwards. returns process, and inventory accuracy
- Analyses and improve processes related to Fulfillment Operations.
- Emphasized safety which directly contributed to an accident-free working environment.
- Responsible for all the dispatching, routing, and tracking of delivery vehicles.
- Ensuring timely reporting of MIS Analysis and CAPA (Corrective Actions & Preventive Actions) with effectiveness.
- Ensuring timely reporting of MIS Analysis and CAPA (Corrective Actions & Preventive Actions) with effectiveness.
- Responsible for maintaining Delivery vehicle TAT/SLA.
- Ensured the implementation of efficient logistics while retaining quality standards.
- All pickup and delivery are done on time.
- Loading and wrapping stock on pallets.
- Analysis of the manpower and transport cost as per the allocated budget.
- Handled last-mile delivery Operations for nurture. Farm & Swal.
BusyBees Logistics Pvt Ltd(XpressBees)Indore
Sr.Executive
2021.01 - 2021.09 (8 education.months_Label)
Job overview
- Ensure End to End Smooth Running of Return warehouse &Logistics Operation
- Ensure all SLAs & TAT are maintained
- Ensure Customer Satisfaction and reduces client escalation by monitoring that queries, issue &grievances are taken care of within time
- Monitored the performance of RSC/SVC as per the incoming and assign Return Pickup
- Planned and training to New RSC/SVC for Return operation
- Process product returns and conduct product failure analysis
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Connect and tracking the DTO Bag
Ulink Agritech Pvt LTDIndore
Assistant Manager-Fulfillment Center
2019.07 - 2020.09 (1 education.year_Label & 2 education.months_Label)
Job overview
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Developed and oversaw budgets for facilities and worked within cost restraints
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
- Directed and led employees, supervising activities to drive productivity and efficiency
- Improved operations through consistent hard work and dedication
- Proved successful working within tight deadlines and fast- paced atmosphere
- Arranging transport facility for dispatch material for another FC and LP
- Responsible for receiving stock in vendor
- Responsible and aware of updating license needs and growth for business
- Direct involves in FC operation for achieving business goal
- Manpower handling Sr
- Executive and 13 associates Responsible for setup new goals and building best team in our FC
- Helped senior management plan and carry out daily operations and meet key objectives
- Optimized employee schedules by balancing company priorities with staff leave requests and shift preferences.
Rivigo Service Pvt Ltd
Team Leader
2015.11 - 2019.05 (3 education.years_Label & 6 education.months_Label)
Job overview
- Delegated daily tasks to team members to optimize group productivity
- Fostered positive employee relationships through communication, training, and development coaching
- Completed audits and risk assessments to achieve regulatory compliance
- Employee relationships through communication, training, and development coaching
- Vehicle capacity utilization
- MIS, Pilot attendance report
- Handling of 50 Drivers and Vehicles and total Key operation
- Responsible for overall operation of Pit stop
- Driver planning and availability at Pit stop for incoming vehicle
Future Supply Chain LTD
Branch Operations Executive
2014.04 - 2015.05 (1 education.year_Label & 1 education.month_Label)
Job overview
- Created and updated operational documents and database records
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Reviewed operations performance reports driving improvements
- Communicated with departmental leaders to identify and solve daily operations issues
- Vendor Development, Manage and handle day- to-day operations as per process and procedures designed by organization
- Strategically plan and manage logistics, transportation, Planning routes, and load scheduling for multi-drop deliveries
- Organized delivery's timely basis and follow-ups on that, Well-versed knowledge of Supply Chain
- Management Warehousing/ Logistics (Inbound & outbound), Prepare
- RTO/RVP on daily basis and Forwarded to that to M/H
- Check Delivery Run Sheet and upload pod daily basis Prepare Reports
DTDC Courier& Cargo LTD
Operations Assistant
2012.02 - 2014.04 (2 education.years_Label & 2 education.months_Label)
Job overview
- Supervised day-to-day facility operations in accordance with set policies and guidelines
- Planned routine operations and special projects under direction of the operations manager
- Daily pickup planning, Handling all inbound & outbound
- Handling e-commerce shipment outbound processing
- E -commerce NDR(RTO) validation.
Education
Subharti University
MBA from Operations Management
2021.01 - 2022.12 (1 education.year_Label & 11 education.months_Label)
Govt Higher Secondary SchoolManendragarh
High School Diploma
2006.03 - 2008.03 (2 education.years_Label)
Sarguja UniversityAmbikapur
2008.03 - 2012.06 (4 education.years_Label & 3 education.months_Label)
Skills
Warehouse managementCost managementTeam BuildingDelivery Network establishmentNegotiation
Inventory Management
Inbound/Outbound operation
Supply chain logistics
Certification
Qualified- Computer Hardware & networking (IHT) in 2011
Software
MS -Excel
Timeline
Assistant Manager-Supply Chain
Carryfast Logistics Pvt Ltd
2021.10 - Current (5 education.years_Label)
Subharti University
MBA from Operations Management
2021.01 - 2022.12 (1 education.year_Label & 11 education.months_Label)
Sr.Executive
BusyBees Logistics Pvt Ltd(XpressBees)
2021.01 - 2021.09 (8 education.months_Label)
Assistant Manager-Fulfillment Center
Ulink Agritech Pvt LTD
2019.07 - 2020.09 (1 education.year_Label & 2 education.months_Label)
Team Leader
Rivigo Service Pvt Ltd
2015.11 - 2019.05 (3 education.years_Label & 6 education.months_Label)
Branch Operations Executive
Future Supply Chain LTD
2014.04 - 2015.05 (1 education.year_Label & 1 education.month_Label)
Operations Assistant
DTDC Courier& Cargo LTD
2012.02 - 2014.04 (2 education.years_Label & 2 education.months_Label)
Sarguja University
2008.03 - 2012.06 (4 education.years_Label & 3 education.months_Label)
Govt Higher Secondary School
High School Diploma
2006.03 - 2008.03 (2 education.years_Label)