Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
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Ajay Jadhav L

Senior Analyst
Banglore

Summary

With over 5 years of professional experience in the banking industry, I have built and maintained strong relationships with customers. Expert in understanding and addressing customer concerns and needs, enabling tailored banking services and products to support their financial objectives. Committed to helping individuals achieve financial goals through exceptional customer service and innovative solutions.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Senior Analyst

Wns Global Services
12.2023 - Current

● Risk control knowledge and concepts

● Analyzed reports for discrepancies and suspicious activity in AML

● Investigating bank accounts, transactions, KYC for unusual activity

● Performing detailed analysis of customer data to identify and mitigate ML compliance

● Assisted with investigations regarding ML activities

● Analyzing alerts, red flags, PEP verification to process the case further

● Reviewing documentation to prevent fraud, ML and identify theft losses

● Preparing a management report for findings and activities of the account.

● Following updated rules and guidelines related to AML

Associate fraud and claims representative

Wells Fargo International Pvt Ltd
05.2022 - 11.2023
  • Working on unauthorized transactions and complying with Federal Regulation E
  • Working under dual roles of Fraud and Non - Fraud with dual applications like Pega (Claims 2.0) & DAT
  • Handling Non-Fraud and Fraud dispute queries with various dispute codes
  • Research and updates on the status of the new and existing claim
  • Responsible for the reversal of the Banking Fee that occurred in the customer transaction by calculations that are made to evaluate fair/unfair fees took place
  • Achieving daily targets with adherence to cut-offs and SLAs
  • Ensuring error-free process of financial transactions and customer service

Documentation Executive

CMA CGM Shared Service Centre Pvt Ltd
05.2019 - 05.2022
  • Responsible for Filing Manifests
  • Responsible for the Generic Mailbox of Imports (Brazil)
  • Clearing of Rejections
  • Responsible for the voyages performed and maintained an Excel sheet for future reference
  • Responsible to send the records of Rejections and Query emails to the agency
  • Creating Bill of lading, Audit the Bill of lading, Partner code creation, operational report
  • (Export of Belgium, Germany port)
  • Addition of charges, Rejections resolving, and Inclusion in the request of the agency

Education

Bachelor of Commerce - Banking & Insurance

Subbalakshmi Lakshmipathy college of science
06.2016 - 03.2019

HSC - State Board

Seventh Day Adventist Matric Higher. Sec. School

SSLC - State Board

Seventh Day Adventist Matric Higher. Sec. School

Skills

Communication Skills

Learning/adapting Skills

Interpersonal Skills

Problem-solving Skills

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Personal Information

  • Date of Birth: 05/14/99
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that the following statement is true to the in-depth of my knowledge.


Ajay Jadhav

Timeline

Senior Analyst

Wns Global Services
12.2023 - Current

Associate fraud and claims representative

Wells Fargo International Pvt Ltd
05.2022 - 11.2023

Documentation Executive

CMA CGM Shared Service Centre Pvt Ltd
05.2019 - 05.2022

Bachelor of Commerce - Banking & Insurance

Subbalakshmi Lakshmipathy college of science
06.2016 - 03.2019

HSC - State Board

Seventh Day Adventist Matric Higher. Sec. School

SSLC - State Board

Seventh Day Adventist Matric Higher. Sec. School
Ajay Jadhav LSenior Analyst