Dynamic Sales Professional with a proven track record at Airtel, specializing in sales training and coaching. Expert in developing revenue growth strategies and enhancing team performance through effective training delivery. Adept at fostering strong client relationships and driving business development initiatives, ensuring impactful results and compliance in all processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Training Manager (in Airtel)
Indus Management Consultants Pvt Ltd
04.2024 - Current
Collaborated with client Bharti Airtel Ltd to oversee Training & Development for Airtel Broadband FSEs across NESA telecom circle.
Developed training calendars and project plans, securing necessary business approvals.
Executed sales training and on-the-job coaching focused on products, processes, and sales techniques.
Conducted NHIP training for new hires, preparing them for market readiness.
Delivered high-quality training sessions, ensuring engagement and effectiveness.
Evaluated the impact of training programs through comprehensive assessments.
Provided constructive feedback and ongoing support to trainees as needed.
Presented reports during zonal reviews, ensuring compliance with internal processes.
Sales Training Manager (in Airtel)
Centum Learning Ltd (Later merged with upGrad Education Pvt Ltd)
02.2022 - 04.2024
Managed training and development for Airtel Broadband FSEs across NESA telecom circle.
Prepared training calendars and project plans, securing business approvals.
Conducted sales training and on-the-job coaching on products, processes, and selling techniques.
Facilitated NHIP training for new hires, ensuring market readiness.
Delivered effective, high-quality training sessions to enhance employee capabilities.
Evaluated training program impact through in-depth assessments.
Provided ongoing feedback and coaching support to trainees as needed.
Presented reports during zonal reviews, ensuring compliance with internal processes.
Business Development Manager
Cadtrans Infotech Pvt Ltd
11.2019 - 12.2021
Achieved annual sales targets within assigned territory.
Forecasted and developed annual sales quotas, projecting expected sales volumes and profits.
Liaised with government offices to communicate value propositions.
Cultivated strong customer relationships to enhance loyalty and retention.
Managed staff performance through counseling and disciplinary measures.
Coordinated communication with distributors and Autodesk to ensure alignment.
Presented value propositions effectively through proposals and presentations.
Analyzed geo-specific business needs to inform strategic planning.
Business Development Manager
OYO Rooms
04.2019 - 10.2019
Directed P&L decisions for assigned area to maximize profitability.
Identified and secured new properties while nurturing stakeholder relationships.
Led end-to-end business development, focusing on short-term and long-term supply planning.
Coordinated cross-functional initiatives across multiple teams in various geographies.
Balanced inventory growth with demand to optimize operational performance.
Proposed strategic business deals by engaging potential partners and exploring new opportunities.
Relationship Manager – Elite Trade Relationship Group (ETRG)
ICICI Bank Ltd
12.2017 - 12.2018
Secured monthly Forex revenue from existing and newly acquired corporate clients.
Activated corporate clients to initiate trade and Forex transactions.
Acquired corporate customers for Forex and trade services.
Conducted regular visits to branches and clients to address queries.
Retained existing corporate clients while enhancing Trade/Forex business.
Managed portfolio of 90+ corporate accounts, overseeing all trade-related transactions.
Collaborated with General Service departments to deliver quality service for clients.
Ensured compliance with internal and external guidelines on trade finance activities.
Business Development Manager
IFLIP Online Services Pvt Ltd
01.2015 - 11.2017
Drove sales growth through strategic marketing initiatives and targeted market launches.
Developed plans for expanding client base and increasing market reach.
Conducted meetings and delivered presentations to key dealer decision makers, addressing inquiries effectively.
Negotiated terms and finalized contracts by preparing MOUs and ensuring compliance.
Identified prospects through cold calling and engaged with decision makers at used car dealers and service centers.
Managed client relationships to secure timely contract renewals and enhance satisfaction.
Prepared essential presentations, reports, and strategic plans to support business objectives.
Monitored, recruited, and trained team members while assigning targets to ensure revenue goals were met.
Assistant Manager – Dealer Network (South India)
CarWale.com
04.2014 - 01.2015
Managed NCD and UCD businesses to drive revenue growth.
Forecasted sales targets, executed plans within designated timeframes, and increased revenue.
Coordinated meetings and delivered presentations to key dealer decision-makers, addressing queries and upselling digital solutions.
Negotiated agreement terms and successfully closed sales deals.
Regularly met with RM, TSM, and ASMs of OEMs to present dealer reports and develop sales improvement strategies.
Identified prospects through cold calling, engaging key decision-makers for new business opportunities.
Represented organization at auto exhibitions and industry events to enhance brand visibility.
Managed client relationships, ensuring timely contract renewals and satisfaction.
Sr. Executive - Dealer Network
CarWale.com
05.2013 - 03.2014
Managed NCD and UCD businesses, driving revenue growth through strategic oversight.
Forecasted sales targets and executed plans to secure revenue increases within deadlines.
Arranged meetings and delivered presentations to key decision-makers, addressing queries and upselling digital solutions.
Regularly met with RM, TSM, and ASMs of OEMs to present dealer reports and develop sales improvement strategies.
Identified prospects through cold calling and engaged key decision-makers for new business development.
Represented organization at auto exhibitions and industry events to enhance visibility.
Monitored, recruited, trained, and motivated team members while assigning targets to achieve revenue goals.
Education
PGDM - Marketing
Balaji Institute of Modern Management (BIMM)
Pune
01.2013
B.Sc. - Biotechnology
East Point College of Higher Education
Bangalore
01.2010
Class 12th -
Jawahar Navodaya Vidyalaya
Golaghat
01.2006
Class 10th -
Jawahar Navodaya Vidyalaya
Golaghat
01.2004
Skills
Sales and marketing expertise
Sales training and coaching
Revenue growth strategies
Sales strategy development
Sales tracking and analysis
Cross-selling techniques
Organizational skills
Problem solving abilities
Process and product training
Classroom and field training
Skill development initiatives
Leadership development programs
Business development strategies
Sales team building activities
Account management practices
Portfolio management strategies
Accomplishments
Was promoted from an individual role to a team-handling role (from Sr. Executive to Asst. Manager) in my first job at CarWale.com in just 11 months.
Successfully implemented CarWale.com’s innovative Marketing Promotion campaign, ‘Dealer Offer,’ in Bangalore. This campaign was aimed at pushing auto sales of the participating dealers in December 2014.
Have been successfully maintaining good relations with the clients and key decision-makers of the organizations ever since the beginning of my corporate life to date.
Handled critical FDI transactions worth millions of dollars (including third-party transactions for Sequoia Capital) at ICICI Bank.
Have successfully developed and expanded OYO's business to the remote territories of Assam. Launched their business (City Launches) in cities like North Lakhimpur, Dhemaji, Biwsanath, Jorhat, and Golaghat.
Have been working in 'Airtel DTC – Growth & Planning' and successfully trained over 500 sales professionals so far across the NESA Telecom Circle.
Languages
English
Hindi
Assamese
Certification
PGDCA issued by the National Board of Computer Education (NBCE) in 2021.
Timeline
Sales Training Manager (in Airtel)
Indus Management Consultants Pvt Ltd
04.2024 - Current
Sales Training Manager (in Airtel)
Centum Learning Ltd (Later merged with upGrad Education Pvt Ltd)
02.2022 - 04.2024
Business Development Manager
Cadtrans Infotech Pvt Ltd
11.2019 - 12.2021
Business Development Manager
OYO Rooms
04.2019 - 10.2019
Relationship Manager – Elite Trade Relationship Group (ETRG)
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