Skilled food & beverage professional with a passion for growth, customer delight, success, innovation, problem-solving abilities, strong work ethics, leadership skills, and impeccable business acumen. Ability to quickly adapt to working under highly stressful situations and managing multiple priorities to ensure business objectives are achieved.
Hi, I’m
MANAS TRIPATHI
Catering & Events Associate
Hyderabad,TG
Summary
Overview
14
years of professional experience
Work History
Swiss Re
Catering & Events Associate
03.2023 - Current
Job overview
- Managing the food and beverage operations of the corporate office overseeing a team of 30+ staff members.
- Spearheaded setup and operations of new 82,000 sq. ft. Hyderabad office, including 35,000 sq. ft. cafeteria space
- Managing vendor partnerships, RFPs, contracts, and SOP development for events and catering
- Co-ordinating internal events, meetings, and conferences, ensuring seamless execution and high-quality service
- Collaboration with stakeholders to plan and deliver events, managing budgets, costs, and logistics
- Building strong relationships with vendors, stakeholders, and internal teams, driving operational efficiency and customer satisfaction
Sodexo
Food Beverage Manager
12.2023 - 03.2025
Job overview
- Managed daily operations of a high-end facility, ensuring exceptional guest service and satisfaction.
- Successfully managed pantry services and cafeteria operations, catering to a large workforce of 5,000 employees daily.
- Overseeing menu planning, food quality, and service standards, while ensuring efficient operations through vendor management and internal collaborations.
- Controlled inventory, while maintaining high standards of health, safety, and food handling practices.
- Leading a team of 36 individuals including 4 executives Close coordination with the Technical and Soft Service Manager mitigates any issues.
- Ensure revenue is allocated to the right streams
- Coordinate with AV and multimedia team Entasked to ensure AMC of all equipment is maintained to avoid any breakdown Plan and optimize operational cost Weekly inspection of the building's structure along with the technical team to determine the need for repairs and renovations Control activities like cafeteria cleaning, pest control, pantry services and waste disposal.
Compass Group India
Unit Manager (Events & Conference Manager)
11.2022 - 12.2023
Job overview
- Results-driven Events and Banqueting Manager with experience managing high-revenue events (INR 3.6 Cr annually) at JP Morgan & Chase.
- Proven expertise in vendor management, budgeting, and logistics coordination for corporate events, conferences, and international meets.
- Skilled in managing events from pre-planning to post-event activities, while ensuring seamless execution and financial control.
- Additionally, experienced in managing cafeteria services for employees
- Trained and mentored new staff members, resulting in improved service standards and customer experience.
- Responsible for the events and banqueting of JP Morgan & Chase
- Managing revenue of INR 3.6 Cr annually Responsible for third-party vendor management i.e. manpower, banquet equipment on hire, etc.
- Determined appropriate levels of staffing and budget to stay within given monetary parameters Coordinate with the technical and soft service team Managed all areas of events, from pre-planning through the event day, and post-event activities.
- Managed the cafeteria services for JP employees Planned all manners of corporate events including international meets, corporate retreats, conferences, and more.
- Coordinated logistics, finances, venue, preparation, planning, and closeout of events.
Jubilant FoodWorks
Guest Delight Manager
06.2021 - 10.2021
Job overview
- Delivered exceptional customer experience, ensured high customer satisfaction, and drove loyalty initiatives.
- Focused on delivering exceptional customer experience and ensuring high customer satisfaction.
- Managed a team to provide top-notch service, handled customer complaints, and implemented strategies to improve customer loyalty and retention.
- Ensured seamless execution of orders, maintained high standards of quality and cleanliness, and drove initiatives to enhance overall customer experience.
- Includes responsibilities to P&L, inventory, and reports
Crowne Plaza
Catering & Banquet Manager
10.2019 - 05.2021
Job overview
- Catering and Banquet Manager with expertise in managing banquet operations, vendor compliance, sustainability initiatives, quality control, and staff training
- Managed banquet operations
- Vendor compliance and management
- Sustainability initiatives
- Pest control and waste management
- Purchase order requests
- Technical support for facility team
- Staff training and performance management
- Quality control and service standards
- Catering and banquet management experience at Tent City, Statue of Unity and Pravasi Bharat Kendra, New Delhi
Royal Orchid Hotels
Restaurant Manager
10.2018 - 10.2019
Job overview
- Results-driven Restaurant Manager with expertise in operations, revenue analysis, budgeting, and strategic planning.
- Proficient in Microsoft Office, property management systems like SHAWMAN Gold and OPERA, and experienced in handling audits, loyalty programs, and P&L management.
- Skilled in menu development, marketing planning, and team collaboration, driving business growth and profitability in food and beverage outlets.
- Handling all aspects of restaurant management & in-budget and revenue analysis.
- Delivering strategic reports & presentations in Microsoft Excel & Microsoft Office.
- Excellent command over SHAWMAN Gold, and a basic command over OPERA.
- Adroit in handling audits like JB & LQA (Leading Quality Assurance)
- Handling the Loyalty Program in the restaurant.
- Prepare the monthly P&L critique for F&B in alliance with the F&B Manager
- Prepare the monthly & annual marketing plan for the outlet with the Operations & Marketing team.
- Proofreading menus, costing involved, and rolling out new menus in F&B along with the F&B Manager
The Indian Hotels Company Limited
Food Beverage Supervisor
03.2015 - 08.2018
Job overview
- Restaurant Manager ensuring high service standards, updating SOPs, and maintaining professional relationships with patrons.
- Oversees team scheduling, attends key meetings, and ensures seamless shift operations to drive customer satisfaction.
- Advise the Outlet Manager of any improvements needed to the restaurant's operations including updating to SOPs or addition/deletion of SOPs.
- Train, maintain, and enforce all service standards using records, menus, and appropriate reference materials.
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
- Well organized and monitor duty schedule for the respective team.
- Attend pre-shift, weekly and monthly meetings to be well-informed about all events, promotions and other news.
- The open and close shift per the manager's checklist.
Appejay surendra sai hotels, The Park Hotels
Food Beverage Supervisor
05.2011 - 12.2015
Job overview
- Company Overview: Company Description
- Highlight your accomplishments, using numbers if possible.
Education
Institute of Hotel Management & Catering Technology Bhubaneswar
Bachelor of Science from Bsc in Hospitality & Hotel Administration
05.2011
University Overview
Onkar Nath Dhawan Intermediate College Kanpur, Uttar Pradesh
High School Diploma from 12th, Senior Secondary
03.2006
University Overview
Onkar Nath Dhawan Intermediate College Kanpur, Uttar Pradesh
High School Diploma from 10th, High School
03.2004
University Overview
Skills
- Leadership
- Led a team of 45 staff members, resulting in increased productivity and customer satisfaction
- Communication
- Effectively communicated with team members and customers, resulting in improved collaboration and customer experience
- Problem-solving
- Quickly identified and resolved issues with food and beverage operations, ensuring smooth service delivery
- Organizational skills
- Successfully managed multiple projects and schedules, ensuring timely completion and high-quality output
LANGUAGES
English
Advanced (C1)
Hindi Native
Bilingual or Proficient (C2)
Accomplishments
Accomplishments
-Delivered a project of new office cafeteria with new office set up of cafeteria and meeting rooms.
-Successfully managed a 7-day event for 500 IAS officers, hosting PM Narendra Modi and cabinet ministers, at Tent City near Statue of Unity. Received appreciation from the organizer for leadership and event execution.
Timeline
Food Beverage Manager
Sodexo
12.2023 - 03.2025
Catering & Events Associate
Swiss Re
03.2023 - Current
Unit Manager (Events & Conference Manager)
Compass Group India
11.2022 - 12.2023
Guest Delight Manager
Jubilant FoodWorks
06.2021 - 10.2021
Catering & Banquet Manager
Crowne Plaza
10.2019 - 05.2021
Restaurant Manager
Royal Orchid Hotels
10.2018 - 10.2019
Food Beverage Supervisor
The Indian Hotels Company Limited
03.2015 - 08.2018
Food Beverage Supervisor
Appejay surendra sai hotels, The Park Hotels
05.2011 - 12.2015
Institute of Hotel Management & Catering Technology
Bachelor of Science from Bsc in Hospitality & Hotel Administration
Onkar Nath Dhawan Intermediate College
High School Diploma from 12th, Senior Secondary
Onkar Nath Dhawan Intermediate College
High School Diploma from 10th, High School
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