Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MANASA M

MANASA M

Bengaluru

Summary

Senior Consultant with EY India, specializing in Intelligent Automation and process optimization. Proven expertise in project management and stakeholder engagement, leveraging tools like Power BI and RPA technologies. Successfully led cross-functional teams to enhance operational efficiency, achieving significant improvements in business processes while fostering strong communication and collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Consultant (Business Analyst)

EY India
10.2022 - Current
  • Holding experience in Intelligent Automation as Business Analyst, expert in end-to-end project planning & implementation.
  • Led cross-functional teams in the identification, design, and implementation of business solutions to address business challenges.
  • Partnered with Product and IT Architects to develop and implement strategic solutions and evaluate business processes and workflows to identify opportunities for automation.
  • Conducted 'As Is' and 'To Be' (Future State) process mapping to identify opportunities for improvement.
  • Conducted an in-depth analysis of business requirements and processes to determine feasibility.
  • Wrote, groomed, and reconciled User Stories to ensure clarity and alignment with business needs.
  • Performed operational checks on processes, collating, and reporting feedback to enhance efficiency.
  • Conducted System Integration Testing (SIT) and User Acceptance Testing (UAT), including the development of testing scripts.
  • Collaborated with IT to capture functional and non-functional business requirements in user stories.
  • Assessed training needs for team members, and updated documentation to reflect changing business needs.
  • Engaged with Operations, IT, and Consumer stakeholders to ensure timely delivery and successful outcomes.
  • Created and maintained product metrics, presenting them to Product Managers at regular intervals.
  • Applied design thinking to enhance business services, focusing on consumer requirements, and process efficiency.
  • Delivered tasks within an agile release management framework to meet project milestones.
  • Documented changes to business services, processes, and systems, ensuring compliance with regulatory reporting and control requirements.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.
  • Excellent communication and interpersonal skills, with experience in stakeholder management, and cross-functional collaboration.
  • Expertise in scope management, cost estimation, and risk management, in line with set guidelines.

Business Analyst (RPA)

Acronotics Limited
10.2021 - 10.2022
  • Gathered information for analyzing the current state by using interviewing and observation techniques.
  • Worked for various top-tier clients, such as Ab-Inbev and Honeywell.
  • Analyzed the current state (As-Is Document), and defined the future state (To-Be Document).
  • Have been a part of the RPA Innovation team working on different RPA tools stack and bot development resulting in improved efficiencies by reducing manual activities.
  • Worked on analyzing the project KPIs and Use Cases creation.
  • Supply Chain Optimization: Analyzed and recommended improvements in logistics, inventory management, and vendor relations to reduce costs and enhance delivery efficiency.
  • Consumer Behavior Insights: Utilized data analytics to identify shifts in customer preferences and suggested targeted marketing campaigns or new product development.
  • Financial Performance Reporting: Developed dashboards and reports to track profitability across various regions and business units, supporting decision-making.
  • Process Automation & Efficiency: Analyzed and recommended automation solutions for manufacturing and operational processes, reducing costs and improving throughput.
  • Cost-Benefit Analysis for New Technologies: Evaluated the feasibility and return on investment (ROI) for new IoT and industrial automation solutions.
  • Data-Driven Operational Insights: Leveraged advanced analytics to optimize energy use, maintenance schedules, and resource allocation within industrial facilities.
  • Risk Management & Compliance: Identified and mitigated risks related to safety, environmental impact, and regulatory compliance in both manufacturing and service operations.
  • Prepared the KPI Library document with specific data fields, considering the data model for various domains such as inventory, procurement etc. resulting in a dedicated KPIs source.
  • Conducting review meetings to establish stakeholder satisfaction and timely delivery of solutions.

Data & Business Analyst (RPA)

Concentrix
07.2020 - 04.2021
  • Company Overview: Lenovo Operations
  • Elicited and analyzed the requirements from multiple stakeholders using the most suitable BA techniques on prominent projects, ‘Floor Support Planning’ and ‘Revenue Growth Management’ for Lenovo Operations.
  • Acted as a liaison between technical and business sides to make sure requirements are aligned with the vision statement.
  • Engaged with product owner for requirement prioritization and mapping acceptance criteria.
  • Introduced a formalized feature, user story criteria format resulting in reduced defect rate.
  • Assisted the Scrum team during development to make sure there are no impediments or blockers.
  • Assisted the team during UAT to identify Change Request Vs Bugs ultimately reducing the bug numbers.
  • Ensured the development team is meeting the deliverable deadline by effective user story grooming session.
  • Performed quality assurance (functional testing) and user acceptance testing, facilitating on-time, on-budget, and acclaimed 'go-live' of the application working on process models for gap analysis (As-Is Current Operating Model vs To-Be Target Operating Model).
  • Documenting the report and ensuring the business side is updated on efforts made by the team.

Education

BE - Electronics and Communication

RNS Institute of Technology
Bangalore
05.2019

Diploma - Electronics and Communication

Sri Jayachamarajendra Polytechnic (SJP) College
Bangalore
05.2016

Skills

  • Knowledge of business architecture & Process Mapping
  • Proficient in Project & Stakeholder Management, delivering within an agile framework and effectively reporting to stakeholders, with a focus on clear, targeted communication for business and senior audiences
  • Proficient in Microsoft Power Apps, Power Automate and Power BI Dashboards implementation
  • Knowledge on Other RPA Tools : Blue Prims, AA360, UiPath
  • Highly skilled in use of MS Office tools, particularly MS-Excel, Word and PowerPoint
  • Project reporting and management tools such as Microsoft Visio, Confluence, SharePoint
  • Basic Knowledge on programming languages such as Python, SQL and VBA, web services and REST API
  • Agile methodology, Stakeholder management, Change management, Risk management
  • Documentations such as BRD, FRD, PDD, SDD, Test Cases, Process maps

Certification

  • Microsoft Power Platform PL900
  • Microsoft Power Platform PL500
  • RPA - Blue Prism AD01
  • RPA - AA360 Advanced
  • Xceptor - Core Configuration Foundation

Timeline

Senior Consultant (Business Analyst)

EY India
10.2022 - Current

Business Analyst (RPA)

Acronotics Limited
10.2021 - 10.2022

Data & Business Analyst (RPA)

Concentrix
07.2020 - 04.2021

BE - Electronics and Communication

RNS Institute of Technology

Diploma - Electronics and Communication

Sri Jayachamarajendra Polytechnic (SJP) College

Similar Profiles

CREATE PROFILE
MANASA M