Manasa MG

Currently Working as a SME (Subject matter expert) Concentrix for Revolut Neo bank ( April 2021 till date)

Working in Transaction monitoring AML fraud investigation team for US client USAA engaged in Tr

• Alert resolution identifying the Suspicious fraud transaction patterns and verification of SOF/SOW

,ATO ,PTO,APP, Elder Abuse fraud types determination and case resolution

• checks on users SSN,Adverse media checks,PEP, Sanction screening

• Identification of red flags money mule

,disputes , fraud patterns , looping activities

• High value transaction HVIT case approvals and first in first out transaction patterns, looping,money mule , credit card fraudCustomer onboarding , Suspicious activity report (SAR), onboarding, DueDiligence ,Client Relations. Client onboarding, KYC verification. CDD.Financial reporting.

• KYC department and analysing financial data of customer,performing due diligence on then and drawing rational conclusions. Conducting required duediligence on the persons or activities inaccordance with KYC and CDD regulations,including High risk countries and entities,sanctioned entities, politically exposedpeople, watch – list entities and Money services business.

• Running background checks, employee investigations,and asset searchesonsus pected culprits.

• Writingin−depthreports(SAR)on the findings and filing them to NCA(NationalCrimeAgency).

Worked as a Account executive for Evergreen groups from 01/2019 - 04/2021.

Processing Invoices of Clients:

Receive invoices from vendors (for AP) or issue invoices to clients (for AR).

Verify the accuracy and completeness of the invoices, ensuring they comply with company policies and regulatory requirements.

Enter invoice details into the accounting system or software accurately and in a timely manner.

Match purchase orders, delivery receipts, and other supporting documents to the invoices for verification.

Following up Payments with Clients:

Monitor outstanding invoices and follow up with clients to ensure timely payments. Send reminders for overdue invoices via email, phone calls, or letters.

Maintain communication channels with clients to address any payment-related queries or issues promptly. Negotiate payment terms or installment plans with clients if necessary.

Maintaining TDS (Tax Deducted at Source) and Taxes:

Ensure compliance with tax regulations related to TDS deductions on payments made to vendors or contractors.

Deduct TDS as per the applicable rates and deposit the deducted amount with the tax authorities within the specified deadlines.

Keep accurate records of TDS deductions, including TDS certificates issued to vendors.

Prepare and file tax returns accurately and on time, including GST (Goods and Services Tax) or other applicable taxes.

Reconcile tax liabilities and ensure timely payments to avoid penalties or interest charges. General Responsibilities:

Reconcile AP and AR accounts regularly to ensure accuracy and identify discrepancies.

Generate reports for management, summarizing accounts payable and accounts receivable activities, aging analysis, cash flow projections, etc.

Collaborate with other departments such as procurement, sales, and finance to resolve any discrepancies or issues related to invoices, payments, or collections.

Stay updated with changes in accounting standards, tax laws, and regulations affecting AP, AR, and tax compliance.

Implement best practices and process improvements to streamline AP and AR operations, enhance efficiency, and minimize errors.

Worked as a Senior process associate Concentrix for SGB bank (May 2014 to Feb 2017) 2.9 years

Expense Reporting:

Schedule and execute expense reporting activities, including expense submission and closure. Resolve any open issues related to expense reports, such as discrepancies or missing documentation. Provide administrative support by generating reports related to expenses and other financial activities.

Mortgage Process (Car Loan and Home Loan):

Worked within the mortgage process, specifically dealing with car loans and home loans.

Responsibilities likely included processing loan applications, verifying applicant information, coordinating with relevant parties (e.g., borrowers, lenders, appraisers), and ensuring compliance with regulations.

Records Maintenance and Compilation:

Maintain records and compile data related to various aspects of the business, including financial transactions, loan applications, and administrative tasks.

Prepare organizational charts and other documents as needed to facilitate organizational communication and structure.

Retail Back Office and Payment Processing:

Handle tasks related to retail back-office operations, which may include inventory management, order processing, and customer support.

Process payments from customers, ensuring accuracy and timeliness in financial transactions.

Rewards and Recognition Management:

Managed and coordinated rewards and recognition programs within the organization.

Responsibilities may include organizing events, administering rewards programs, and recognizing employee achievements.

Administrative Responsibilities:

Provided administrative support across various processes and functions within the organization.

Tasks may include managing calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence.