Manasa Prakash
Associate Manager | Accenture Solutions Pvt Ltd | 10 Years Of Experience | Python, AI & ML
Bengaluru
Summary
Associate Manager with 10 years of experience in software development, data analytics, and AI/ML. Proficient in Python, Power BI, Tableau, and Generative AI technologies. Successfully led cross-functional teams, achieving 98% SLA compliance and delivering data-driven insights. Passionate about leveraging AI/ML to drive innovation and organizational growth.
Overview
10
10
years of professional experience
2
2
Certificates
4
4
years of post-secondary education
Skills
Python, Java, SQL, Sybase
Pandas, NumPy, Power BI, Tableau
Git, Jenkins, IntelliJ, Eclipse
ML, AI, Generative AI
Communication, Leadership, Critical Thinking
Software development lifecycle
Work History
Associate Manager
Accenture Solutions Pvt.Ltd
06.2024 - Current
- Proficient in Python, Power BI, Tableau, and SQL with expertise in DevOps methodologies and Agile practices.
- Worked extensively with tools such as Power BI and Tableau to visualize data insights, aiding in client reporting and strategy development.
- Designed and deployed 5+ interactive Power BI dashboards analyzing telecom churn, sales trends, and credit card transaction patterns, improving decision-making efficiency by 20%.
- Demonstrated expertise in performing exploratory data analysis (EDA) and hypothesis testing to uncover insights and validate data-driven assumptions.
- Created dashboards to monitor incident trends, resolution times, and SLA compliance for actionable insights.
- Time series analysis and machine learning models to predict probability of incident based on historical trends.
- Pursuing certifications in AI, ML, Deep Learning, and Generative AI to expand expertise in predictive modelling and advanced analytics.
- Created question answering chatbot which takes text/ document as input and uses LLM models to answer for user questions.
Application Development Specialist
Accenture Solutions Pvt.Ltd
12.2021 - 06.2024
- Assumed key roles as Incident Manager and Problem Manager, overseeing critical issue resolution and root cause analysis to ensure system stability and operational efficiency.
- Designed and developed data-driven solutions for incident resolution, reducing response time by 25% and achieving 98% SLA compliance.
- Collaborated with cross-functional teams to extract, transform, and analyze data, enabling data-backed decision-making across order processing and network activation systems.
- Conducted predictive analysis on incident trends to proactively mitigate risks, minimizing downtime and ensuring system resilience.
- Led knowledge-sharing sessions and mentored team members in data automation, improving their technical skill sets and fostering innovation.
Application Development Senior Analyst
Accenture Solutions Pvt.Ltd
12.2018 - 12.2021
- Experienced developer in Java development and production support within Telecom sector.
- Proficient in Java, Spring boot and SQL with expertise in DevOps methodologies and Agile practices.
- Automated data pre-processing and deployment workflows, cutting manual effort by 30% and improving operational efficiency.
- Collaborated with cross-functional teams to develop high-quality software solutions, leading to increased client satisfaction.
- Applied DevOps practices to better integrate disparate efforts within multi-team projects.
Application Development Analyst
Accenture Solutions Pvt.Ltd
05.2016 - 12.2018
- Leveraged Agile methodologies for efficient project management, meeting critical deadlines while maintaining flexibility for evolving requirements.
- Enhanced application functionality by identifying 30 areas for improvement and implementing modifications.
- Reduced application errors by conducting thorough testing procedures and promptly addressing issues.
Application Development Associate
Accenture Solutions Pvt.Ltd
05.2015 - 05.2016
- Analyzed end-user requirements to create tailored solutions meeting specific business needs.
- Provided exceptional customer support by addressing inquiries promptly and resolving approximately 50 issues efficiently.
- Continuously updated professional knowledge through research, attending workshops, conferences, and training sessions that contributed to excellent work outcomes.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Visvesvaraya Technological University (VTU)
Belgaum, India 08.2010 - 06.2014
Certification
AWS Solution Architect: Demonstrated expertise in cloud architecture and solutions.
Timeline
Associate Manager
Accenture Solutions Pvt.Ltd
06.2024 - Current
IBM Data Science (AL, ML, Deep Learning): Comprehensive training in AI, ML, and Deep Learning models.
01-2024
AWS Solution Architect: Demonstrated expertise in cloud architecture and solutions.
05-2023
Application Development Specialist
Accenture Solutions Pvt.Ltd
12.2021 - 06.2024
Application Development Senior Analyst
Accenture Solutions Pvt.Ltd
12.2018 - 12.2021
Application Development Analyst
Accenture Solutions Pvt.Ltd
05.2016 - 12.2018
Application Development Associate
Accenture Solutions Pvt.Ltd
05.2015 - 05.2016
Bachelor of Engineering - Electronics And Communications Engineering
Visvesvaraya Technological University (VTU)
08.2010 - 06.2014