Manasa Suresh
Hyderabad
Summary
Strategic and results-oriented HR Business Partner with over 10+ years of progressive experience managing the end-to-end people charter across Retail, Consumer Goods, and Healthcare verticals. Currently managing a headcount of 1400+ at Genpact, I specialize in partnering with multiple global clients to deliver high-impact HR solutions that align with business goals. Experienced in leading Monthly Business Reviews (MBRs), succession planning, grievance management, employee wellness, and annual performance and reward cycles. Adept at resolving complex employee relations issues, driving retention strategies, designing engagement interventions, and advising leadership with data-driven insights. A certified Lean Six Sigma Green Belt, recognized for building high-performing cultures and enabling sustainable talent practices across diverse workforces.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager – HR Business Partner
Genpact India Pvt. Ltd
Hyderabad
09.2022 - Current
- Company Overview: Currently functioning as a strategic HR Business Partner Manager at Genpact, leading HR delivery for multiple global clients in the Consumer Goods and Healthcare verticals.
- Lead the entire spectrum of HR Business Partnering for a 1400+ headcount across multiple client accounts.
- Serve as a strategic advisor to senior leadership, delivering people insights and solutions that impact business goals.
- Own Monthly Business Reviews (MBRs) with clients by presenting workforce metrics, engagement health, attrition analysis, and HR priorities.
- Drive succession planning, talent movement, and development for critical roles across accounts.
- Oversee annual performance management cycles, promotions, compensation reviews, and bonus planning with data-led transparency.
- Act as the first point of escalation and resolution for high-sensitivity grievances and employee relations cases.
- Implement wellness initiatives and engagement frameworks tailored to frontline and corporate teams to boost retention.
- Advise on organization design, career pathing, and workforce planning to ensure future-readiness.
- Lead CSR and DEI initiatives, skill-building interventions, and cultural transformation drives.
- Manage HR budgets, policy implementation, audit compliance, and coordination of HR operations with COEs.
- Currently functioning as a strategic HR Business Partner Manager at Genpact, leading HR delivery for multiple global clients in the Consumer Goods and Healthcare verticals.
HR Business Partner
Accenture Solutions Pvt Ltd
Hyderabad
01.2020 - 08.2022
- Company Overview: Served as a strategic HR Business Partner for a high-impact business unit of 800+ employees.
- Partnered with leadership to drive employee engagement strategies and organizational effectiveness initiatives.
- Conducted focused HR interventions through skip levels, 1:1s, FGDs, and brown-bag sessions for early issue identification and resolution.
- Played a key role in annual performance calibration, rewards, and promotions processes ensuring equity and transparency.
- Analyzed HR metrics, engagement scores, and attrition trends to create action plans aligned to business priorities.
- Enabled leadership with dashboards and people insights to drive talent decisions and org health improvements.
- Acted as primary SPOC for grievance resolution, working with ER teams on complex employee relations cases.
- Designed and implemented manager capability-building sessions, wellness programs, and cultural initiatives.
- Anchored town halls, R&R events, and policy refreshers to strengthen employee connect and organizational alignment.
- Served as a strategic HR Business Partner for a high-impact business unit of 800+ employees.
HR Business Partner
GlobalLogic Technologies Ltd
Hyderabad
08.2016 - 01.2020
- Company Overview: Managed HRBP operations for 600+ employees across Hyderabad and Gurgaon locations, acting as a trusted advisor to business and delivery heads.
- Collaborated with leadership on succession planning and talent capability-building initiatives to support business objectives.
- Led engagement frameworks including skip meetings, town halls, CSR events, and recognition programs to enhance employee retention and organizational culture.
- Handled global mobility processes, including visa and immigration processing, travel insurance, forex, and compliance for international employee mobility.
- Managed monthly, quarterly, and annual attrition analysis, providing actionable insights to leadership for workforce retention and capacity planning.
- Coordinated audits for HR processes, ensuring compliance with internal policies and external regulations.
- Collaborated with payroll teams to ensure the smooth execution of payroll processes, resolving any issues and ensuring accurate compensation.
- Resolved employee grievances, conflicts, and performance issues in collaboration with Delivery Heads and Process Managers, ensuring a healthy work environment.
- Led employee engagement initiatives such as town halls, CSR activities, and cultural events, improving morale and strengthening company culture.
- Formulated and implemented the visa policy, aligning it with company culture to ensure standardized practices across all verticals.
- Managed exit processes for employees, including offboarding, background verification, and issuing supporting documents for post-employment needs.
- Automated HR processes, including the exit formalities process, improving efficiency and reducing manual errors.
- Conducted recruitment and selection processes, including pre-qualification interviews and induction programs for new hires.
- Coordinated internal job postings (IJP), supporting career mobility within the organization.
- Maintained HR data related to onboarding, exits, and employee life cycle events for Hyderabad and Gurgaon locations.
- Managed HRBP operations for 600+ employees across Hyderabad and Gurgaon locations, acting as a trusted advisor to business and delivery heads.
HR Generalist
Indus Tower Ltd
Hyderabad
01.2015 - 03.2016
- Supported recruitment, induction, and payroll coordination for field staff.
- Led employee engagement initiatives, town halls, and health & wellness programs.
- Addressed day-to-day HR queries, confirmations, and separation formalities for field associates.
HR Internship
Visaka Industries Ltd
Hyderabad
05.2014 - 07.2014
- Conducted a study on the Performance Management System and Training framework effectiveness.
- Provided process recommendations for HR improvement at the plant level.
System Executive – IT Infrastructure
Cognizant Technology Solutions
Hyderabad
05.2012 - 08.2013
- Supported global service operations across UNIX/Windows environments.
- Gained foundational experience in client coordination and incident management.
Education
Post Graduate Diploma in Management - HR
Siva Sivani Institute of Management
01.2015
Bachelor of Computer Applications -
Bhavan’s Vivekananda College
01.2012
Skills
- HR Business Partnering
- Stakeholder Engagement
- Grievance Resolution
- Conflict Resolution
- Performance Management
- Rewards Management
- HR Technology Integration
- Digital Transformation
- Succession Planning
- Talent Reviews
- Data-driven People Insights
- MBRs
- Employee Wellness
- Engagement Initiatives
- Leadership Coaching
- Career Pathing
- Workforce Planning
- Employee Life Cycle Management
Certification
- Lean Six Sigma Green Belt
- POSH Train-the-Trainer
- Total Reward
- Generative AI
References
References can be provided upon request.
Timeline
Manager – HR Business Partner
Genpact India Pvt. Ltd
09.2022 - Current
HR Business Partner
Accenture Solutions Pvt Ltd
01.2020 - 08.2022
HR Business Partner
GlobalLogic Technologies Ltd
08.2016 - 01.2020
HR Generalist
Indus Tower Ltd
01.2015 - 03.2016
HR Internship
Visaka Industries Ltd
05.2014 - 07.2014
System Executive – IT Infrastructure
Cognizant Technology Solutions
05.2012 - 08.2013
Post Graduate Diploma in Management - HR
Siva Sivani Institute of Management
Bachelor of Computer Applications -
Bhavan’s Vivekananda College
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