Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manasa Thamma

Hyderabad

Summary

Argus Safety Technology Analyst with nearly 6 years of pharmacovigilance experience, specializing in Oracle Argus Safety configuration, E2B reporting, and safety database management in a multi-client CRO environment. Skilled in Oracle Analytics reporting, system upgrades, validation, and SIS support, delivering compliant, high-quality PV technology solutions.

Overview

9
9
years of professional experience

Work History

Safety Technology Analyst

Parexel International
01.2023 - Current
  • Extensive experience working in a CRO environment, supporting multiple global clients with diverse pharmacovigilance requirements, and business rules.
  • Successfully handled multi-tenant Argus environments, configuring and maintaining separate client setups, including products, studies, workflows, and reporting structures.
  • Collaborated closely with clients to gather requirements, perform gap analysis, and deliver tailored configuration solutions to meet evolving business and compliance needs.
  • Supported client audits and regulatory inspections, providing configuration evidence, validation documents, and system traceability as required.
  • Led end-to-end study configuration, including creation of products, licenses, studies, workflows, and reporting setups aligned with client and regulatory requirements.
  • Configured and managed E2B reporting, including setup of reporting destinations, rules, gateways, and ESM configuration for compliant electronic submissions.
  • Expertise in Aggregate and Periodic Report configuration, including CIOMS II, PSUR, PBRER, DSUR, and custom line listings, ensuring adherence to global regulatory standards.
  • Developed and optimized multiple reports in Oracle Analytics reporting tool, including SAE Query Reports, reconciliation reports, case listings, and operational dashboards.
  • Performed E2B profile configuration and XML data analysis, ensuring accurate mapping of data elements and successful health authority submissions.
  • Configured Advanced Conditions, business rules, and field validations to improve data quality, enforce compliance, and streamline case processing workflows.
  • Managed Common Profile Switches and system configurations, aligning system behavior with evolving business and regulatory requirements.
  • Maintained and governed Common Baseline and configuration documentation, ensuring compliance, audit readiness, and traceability.
  • Supported system upgrades, patches, and migrations, including execution of Installation Qualification (IQ), Operational Qualification (OQ), and validation activities.
  • Provided L2/L3 support for Argus Safety users, resolving system issues, troubleshooting configuration defects, and ensuring minimal disruption to business operations.
  • Collaborated with cross-functional teams including PV operations, IT, and regulatory stakeholders to deliver high-quality, compliant Argus configurations.
  • Good understanding of Oracle Argus Safety schemas and the database structure

Medical IT Specialist (Argus Safety)

Parexel International
01.2021 - 12.2022
  • Gained hands-on experience in Oracle Argus Safety configuration and support while working in a CRO environment supporting multiple global clients.
  • Assisted in end-to-end Argus Safety study setup, including configuration of products, studies, licenses, and reporting components under senior guidance.
  • Supported configuration of business rules, advanced conditions, and field-level validations to improve data quality and streamline case processing.
  • Contributed to maintaining configuration documentation and baseline documents, ensuring audit readiness and traceability.
  • Supported MedDRA upgrades, including execution of scripts and assisting in dictionary synchronization activities.
  • Provided L1/L2 production support, resolving user queries and configuration-related issues within defined timelines.
  • Assisted in user access management, issue tracking, and resolution, ensuring minimal disruption to safety case processing activities.
  • Usage of SQL during the project for data analysis and error identification
  • Configuration & Mapping of User defined fields based upon the customer need.

Medical IT Special (SIS)

Parexel International
07.2019 - 12.2020
  • Supported Safety Information System (SIS) activities with a focus on investigator reporting, ensuring timely and accurate distribution of safety reports to clinical sites.
  • Assisted in monitoring and tracking investigator reporting compliance, ensuring adherence to regulatory and study-specific timelines.
  • Provided system and user support for SIS-related issues, including troubleshooting reporting errors and data discrepancies.
  • Provide L3 support in assisting complex issues and assisting the L1/L2 groups with various application issues
  • Coordinated with PV and clinical teams to ensure accurate data flow and report generation within the safety system.

Project Specialist

Parexel International
07.2017 - 05.2019
  • Supported Pharmacovigilance (PV) operations team in day-to-day activities, ensuring smooth execution of case processing and reporting tasks.
  • Created and maintained trackers, logs, and dashboards to monitor case volumes, submissions, and project deliverables.
  • Coordinated with cross-functional teams to update progress reports and highlight risks or delays.
  • Maintained accurate documentation and operational records to support audit readiness and compliance.
  • Provided administrative and operational support to improve team efficiency and workflow management.
  • Coordinated project timelines, ensuring alignment with client expectations and regulatory requirements.
  • Developed comprehensive project plans, incorporating stakeholder feedback to enhance execution efficiency.
  • Assisted in work allocation, follow-ups, and status reporting, ensuring adherence to timelines and SLAs.

Education

Bachelors of Technology - Information Technology

Jawaharlal Nehru Technological University
Hyderabad

Skills

  • Oracle Argus Safety Configuration
  • Argus Safety Administration
  • Oracle Analytics Reporting
  • Multi-client Environment Support
  • Change Request Handling
  • XML Data Review & E2B issues troubleshooting
  • Requirement Gathering
  • UAT Execution & Support
  • Workflow Configuration & Case Processing Setup
  • Aggregate Report Configuration (CIOMS II, Case Listings)
  • Periodic Reporting (PSUR, PBRER, DSUR)
  • Regulatory Reporting Setup

Timeline

Safety Technology Analyst

Parexel International
01.2023 - Current

Medical IT Specialist (Argus Safety)

Parexel International
01.2021 - 12.2022

Medical IT Special (SIS)

Parexel International
07.2019 - 12.2020

Project Specialist

Parexel International
07.2017 - 05.2019

Bachelors of Technology - Information Technology

Jawaharlal Nehru Technological University
Manasa Thamma