MANASI M. DESHKAR

As a Manager, I am responsible for overseeing and managing complex program to ensure successful delivery and client satisfaction. I utilize my strong program management and project management skills to develop effective strategies, manage resources, and drive results.

• Prioritized projects effectively and implemented a cross-trained resources system to consistently meet client deadlines.
• Acted as a liaison between the business and technical teams, facilitating communication.
• Managed operations in alignment with market requirements and implemented necessary enhancements
• Highlighted potential areas where new operational services could be implemented to better support changing business requirements
• Actively managed objectives/goals set by Cognizant, while promptly escalating risks when necessary.

• Managed backup Project Manager duties for a 20+ member Medical Writing team, overseeing production, technical issues, and client timeline negotiations, while conducting review meetings to address arising concerns
• Forged partnerships with clients to comprehend their needs, shaping tailored solutions to meet project specifications
• Collaborated with internal teams to craft Statements of Work, establish project metrics, scope, timelines, and other critical performance indicators
• Served as the Single Point of Contact (SPOC) for process inquiries, upholding strict adherence to regulatory compliance
• Contributed to the creation of robust career development materials for the regulatory submissions domain, collaborating with Learning and Development teams across the organization.