Summary
Overview
Work History
Education
Skills
Certification
Software
Languages
Timeline
Generic

Nair Nikhil Muralidharan

Bangalore

Summary

Experienced program manager with 8 years of experience in managing software development projects within tech and/or start-up environments driving process excellence, leading strategic initiatives, and delivering successful transformation programs. Possesses around 5 years of hands-on software development. Highly skilled in Agile software development processes and proficient in collaborating with global teams. Possesses excellent written and verbal communication skills, with outstanding emotional intelligence to communicate complex ideas effectively. Known for impeccable attention to detail and the ability to manage multiple projects concurrently.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Manager

Amagi
12.2021 - Current
  • Developed and maintained program plans, timelines, and roadmaps, ensuring alignment with company's strategic goals and objectives. Coordinated and drove execution of programs, managing dependencies, risks, and resources effectively.
  • Oversaw and provided leadership for cross-functional programs, encompassing multiple functions and project teams, to effectively drive engineering development and implementation process for organization's flagship product
  • Executed strategic programs utilizing Scrum methodology to enhance engineering efficiency and delivery, resulting in notable 30% improvement in feature delivery. Leveraged deep understanding of processing platforms and queues to optimize planning and increase transparency throughout development process
  • Regularly met with project stakeholders to assess progress and adjust timelines/deadlines as needed, utilizing exceptional communication skills with executives and technical teams at all levels.
  • Ensured adherence to agreed-upon guidelines and processes within teams, utilizing requirement gathering, definition, and documentation experience to manage release schedules.
  • Established standard methodologies and metrics to improve team performance and created and maintained dashboards to promote transparency and ownership across all teams.
  • Provided weekly status reports on enterprise programs to senior management and escalated risks when necessary.
  • Managed production issue support program which has resulted in better SLA(s) and timely addressing of issues
  • Led production issue support program, resulting in improved SLA adherence and timely resolution of issues

Project Coordinator and Analyst

Fingent
03.2020 - 12.2021
  • As part of PMO team, successfully managed end to end aspects of more than three multiple projects from initiation to closure within budget
  • Acted as SPOC to client and identify requirements from client and identify features required for product that solves problems of customers. Analyze As-Is process and To-be process and identify pain points and jobs to be done to suggest suitable solutions considering long term business factors of client into account
  • Worked across cross functional teams including presales team to manage project. Manage project team members and facilitate conflict resolution.
  • Managed multiple projects from initiation to closure for multiple projects of strategic value to organization
  • Developed schedule, estimate resource requirements and planned communications and stakeholder engagement
  • Managed Project issues and risks. Responsible for delivery timelines and ensure timely deliverables with quality. Managed and control scope change requests
  • Monitored Project management KPIs to ensure project is on track. Have been successfully able to reduce cost of projects that I have undertaken.

Team Lead (Software Engineer)

Orion Innovation
02.2015 - 02.2020
  • Spearheaded development of multiple workflows for global auditing projects, utilized by auditors worldwide.
  • Successfully managed teams of over 10 members, ensuring delivery of high-quality projects.
  • Designed screens according to business requirements and suggested improvements to enhance product usability.
  • Developed complex workflows for auditing web applications, utilizing SQL Server 2012, VB.NET (.NET Framework 4.5), and TypeScript.
  • Identified and implemented ideas to improve product performance and availability.
  • Collaborated with cross-functional development team members to analyze and propose system solutions based on evolving client requirements

Education

MBA -

Indian Institute of Management, Kozhikode
05.2021

B. Tech - Mechanical Engineering

University of Calicut
05.2013

Skills

  • Project and Program Management
  • Project planning and development
  • Scrum Methodology
  • SQL
  • Risk Management
  • Stakeholder Management
  • Software Development Life cycle
  • Predictive Analytics
  • Program leadership

Certification

  • SAFe Advanced Scrum Master (SAFe) - April 2022
  • Certified Scrum Master (Scrum Alliance. Org) - Dec, 2020


Software

  • Jira
  • MS Office
  • SQL server
  • R
  • TFS
  • Open Project
  • Just in Mind Prototyper

Languages

English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Intermediate
B1
Marathi
Upper intermediate
B2

Timeline

Program Manager

Amagi
12.2021 - Current

Project Coordinator and Analyst

Fingent
03.2020 - 12.2021

Team Lead (Software Engineer)

Orion Innovation
02.2015 - 02.2020

MBA -

Indian Institute of Management, Kozhikode

B. Tech - Mechanical Engineering

University of Calicut

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Nair Nikhil Muralidharan