Collecting coins
Hi, I’m
MANASI MAHARANA
Branch Sales And Service Executive
Bhubaneswar
Summary
Highly motivated and detail-oriented banking professional with 2 years of progressive experience in retail banking , e.g., customer service, account management, loan processing, branch operations. Proven ability to achieve quarterly targets in 3 different parameters e.g. liability,asset and third party produts. provide excellent customer service, accurately process transactions, identify and resolve customer issues. Eager to contribute to a dynamic banking institution and further develop skills in a challenging environment.
Overview
2
years of professional experience
1
Certification
2
Languages
Work History
Karur Vysya Bank Ltd
Branch Sales and Service Executive
05.2023 - Current
Job overview
- Initiated cross-selling initiatives, effectively increasing the number of products per customer in the branch.
- Managed branch operations efficiently, ensuring compliance with bank policies and procedures.
- Supported branch manager in preparing regular reports on sales performance, customer feedback, and market trends for senior leadership review.
- Enhanced customer satisfaction by promptly addressing and resolving concerns and complaints.
- Regularly reviewed policies and procedures, updating them as necessary to remain compliant with regulatory changes or business requirements.
- Created financial dashboards to provide insights into key performance indicators.
Education
Utkal University Bhubaneswar
M.com from Finance
08.2022
Skills
Budgeting and reporting
Certification
IRDA
Interests
Cooking
Reading
Timeline
IRDA
11-2023
Branch Sales and Service Executive
Karur Vysya Bank Ltd
05.2023 - Current
Utkal University
M.com from Finance
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