Manas Ranjan Routray
Bhubaneswar
Summary
Experienced State Business Head with a proven track record of successfully handling channel networks, appointing new distributors, and launching products. Adept at building and maintaining strong client relationships, resulting in exceeding KPIs and sales targets. Skilled in managing large sales teams and problem-solving for clients through innovative sales solutions. In previous roles as a Corporate Sales Manager and Deputy Manager - Sales, successfully handled corporate events, managed sales teams, developed sales targets, implemented strategies, and achieved exceptional performance results. By motivating team members to exceed targets, improved customer experience. Result-oriented professional with deep knowledge of business products and value propositions.
Overview
21
21
years of professional experience
Work History
State Business Head
RED CAT HOSPITALITY PVT. LTD.
02.2022 - Current
- Handling Channel Network with Super Distributors & Distributors in all over Odisha
- Appointing new Super Stockiest, Distributors in all over Odisha
- Launching products Area wise, District wise & Zone wise
- Taking ownership & Leadership for whole State Business
- Build & Maintain Client relationship
- Meet & exceeds KPIs and Sales Targets
- Process of deep knowledge of business product offerings & value proposition
- Handling a big Sales team of ASM, TSM, TL & PROMOTORS
- Solve problems for clients and customers by developing innovative and tailored Sales solutions.
- Developed and implemented successful strategies for building company sales.
- Developed bottom-up forecasting plans for territory, addressing sales goal attainment.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Corporate Sales Manager
Oyo Rooms
02.2020 - 10.2020
- Meeting with Corporates, Educational Institutes, MSME, SME, Health Care, Insurance Companies by Team etc
- Handling a Energetic team of Sales & Event Managers
- Handling Corporate Events like Rural Promotion, Urban Promotion, Product Launch, Conference, Award Shows, Mall Promotions, CSR Activities, R & R Meet
- Handling Sales as well as successful event organizers
- Driving the capability building plan with Sales staff by ensuring timely training for various parameters
- Handling TOP Corporates and EMCs
- Maintain and develop relationships with existing & new customers
- Develop sales target for each of the team members and explain them the same with deadlines
- Strategize and implement a robust sales pipeline
- Setting strategy to generating awareness about the product and service among the existing and new target markets
- Measure the daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations
- Conduct daily team hurdles to brief the team on the team and individual targets
- Motivate team members to meet and exceed targets for their growth
- Handle escalations and improve customer experience.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Deputy Manager - Sales
TATA TELESERVICES LIMITED
07.2017 - 01.2020
- Enabling partners and customers with service support from TTL support functions
- Responsible Odisha Circle Sales of Enterprise solutions like ILL, PRI, MPLS, Toll Free etc
- Controlling Channel & Channel Partner Manpower (FOS) attrition
- Ensuring completion of Business Planning with all active channel partners before 5th of every month
- Driving the capability building plan with partners by ensuring timely training for various parameters
- Driving the coverage programs like demand generation, customer focused programs, industry forum participation etc
- Assisting the Partners in Large deal Closures by accompanying them for Customer calls
- Ensuring Channel Policy Adherence and Processes in the assigned territory
- Facilitating the issue resolutions at customer end through partners and support teams
- Responsible for Channel partner productivity and their ROI
- Keep Abreast with Competitive activities in the region
- Handling a sales & service team of 18 people.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Defined clear targets and objectives and communicated to other team members.
Assistant Manager - Sales
Ortel Communications Limited
01.2015 - 06.2017
- Handling Internet Lease line & Broadband business in all over Odisha
- Managing a team of 20 Sales Executives, 3 KAM, 10 DSA and achieving Sales Target through them
- Ensuring only Internet Lease Line business through Direct as well as DSAs
- Ensuring meeting with Government offices, Corporate, Media houses, Hotels, Colleges Small & Medium Enterprises, call centers, software companies and Govt
- Organization to promote Internet lease line services of Ortel Communications only for 12 Locations in all over Odisha where our presence is there
- After Sales ensure service delivery and collections of payment also my KRA.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Key Account Manager
SIFY TECHNOLOGIES LIMITED
11.2011 - 12.2014
- Responsible for Developing & Managing Enterprise Accounts/New Accounts Development
- Managing 4 Corporate Sales Executives, 10 FOS, 8 channel partners for generating business across Odisha
- Ensuring business through channels and direct which contribute Broadband business to circle
- Organizing meeting of Educational institutes, Bankers association, Hotel & Hospital association, small and medium enterprises and software companies to promote Reliance enterprise products which are their basic requirement on a regular basis
- Products like Point to Point lease line, Internet lease line, MPLS VPN, Video Conferencing, and WD VPN etc
- Responsible for high value revenue collection especially key accounts
- Understanding the Industry, enhancing & developing products/services offered to existing customers
- Service delivery is also my key result area where I do coordinate with service delivery team to ensure the link to be up on time at customer premises.
- Redefined scope of engagement and target markets to increase business success rates.
- Built and maintained strong client relationships to drive business growth.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Key Account Manager
Reliance Communications
04.2008 - 10.2011
- Ensuring business through direct & channels which contribute 40% business to Odisha circle
- Organizing meeting of Educational institutes, Bankers association, Hotel & Hospital association, small and medium enterprises and software companies to promote Reliance enterprise products which are their basic requirement on a regular basis
- Products like point to point lease line, internet lease line, MPLS VPN, Video & Audio Conferencing, Toll free no, E1 PRI, Centrex and WD VPN etc
- Monthly health check up of bandwidth for all the customers just to ensure additional business
- Service delivery is also my key result area where I do coordinate with service delivery team to ensure the link to be up on time at customer premises
- Handling Channel Partners in all over Odisha & responsible for their business as well as targets.
- Redefined scope of engagement and target markets to increase business success rates.
- Prospected new business leads through in-person presentations and cold calling.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Supported sales and reporting for large and medium-sized accounts.
Team Leader
Just Dial Pvt. Ltd.
02.2006 - 03.2008
- Achieving sales target through a team of 4 sales executives
- Tie-ups with different corporate, hospitals, business houses, hotels & other service industries
- Give good service support to clients for further business and also for referral business
- Tie up different business associates for different level of searching engine procedure both for SMS & Yellow Pages.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Sales Executive-Sr. Sales Executive
ORICLEAN PVT LTD
01.2004 - 01.2006
- Handling Sales for Distributors for 15 Districts
- Working for Sales promotional activities for Company
- Distribute sales target & achieve sales target through Sales Associates
- Handling Primary & Secondary Sales of our Products
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed strong rapport with Disytibutors and created positive impression of business.
Education
MBA - Marketing & Human Resorce
Biju Patnaik University of Technology (BPUT)
08.2004
B.Com - Commerce
Simulia College, Simulia
08.2002
XIIth - Commerce
Bhadrak Autonomous College
Bhadrakh, India08.1999
Xth -
RCBL High School
Charampa,Bhadrakh,Odisha07.1997
Skills
- MS Office
- Client relationships management
- Business Development
- Business Planning
- Team Handling
- Key Account Management
- Corporate/Enterprise Sales
- Dealer & Channel Management
- B2B Sales
Accomplishments
BEST STAR ACHIEVER -SH - Red Cat Hospitality
May 2022 & 2023
BEST STATE HEAD-SALES FOR APRIL 2022 & 2023
BEST DEPUTY MANAGER - Tata Tele Business Services
Apr 2018 AWARDED "BEST DEPUTY MANAGER"FOR ALL NORTH ZONE FOR ACHIEVING 307% ON JAN'18.
BEST KEY ACCOUNT MANAGER - Reliance Communications
Apr 2010 BEST KEY ACCOUNT MANAGER-MPCGO FOR JFM-2010
BEST CORPORATE SALES EXECUTIVE - Reliance Communications
Apr 2009 BEST CORPORATE SALES EXECUTIVE FOR JFM-2009
Coursescertifications
Diploma in Software Management
Aptech Institute
Personal Information
- Date of Birth: 05/16/82
- Gender: Male
- Marital Status: Married
Projects
SALES MANAGEMENT OF SWADIST SPICES, Distribution Management of SWADIST Spices in Odisha & India Market. Sales Process, Distribution Management, Retail Market Handling, Primary & Secondary Sales, 61 Days
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Odia
Bilingual or Proficient (C2)
Timeline
State Business Head
RED CAT HOSPITALITY PVT. LTD.
02.2022 - Current
Corporate Sales Manager
Oyo Rooms
02.2020 - 10.2020
Deputy Manager - Sales
TATA TELESERVICES LIMITED
07.2017 - 01.2020
Assistant Manager - Sales
Ortel Communications Limited
01.2015 - 06.2017
Key Account Manager
SIFY TECHNOLOGIES LIMITED
11.2011 - 12.2014
Key Account Manager
Reliance Communications
04.2008 - 10.2011
Team Leader
Just Dial Pvt. Ltd.
02.2006 - 03.2008
Sales Executive-Sr. Sales Executive
ORICLEAN PVT LTD
01.2004 - 01.2006
MBA - Marketing & Human Resorce
Biju Patnaik University of Technology (BPUT)
B.Com - Commerce
Simulia College, Simulia
XIIth - Commerce
Bhadrak Autonomous College
Xth -
RCBL High School
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