Dedicated and results-driven professional with 7 years of experience in operational excellence, project management, and program leadership. Expert in designing efficient systems, driving scalability, and revenue growth. Skilled in cross-functional collaboration, data-driven decision-making, and achieving remarkable outcomes. Strong background in stakeholder engagement and a passion for driving positive change
1. Operational Leadership: Established and leading a lead generation department (inbound and outbound), significantly contributing to an average monthly revenue increase of 4 million INR (new business) while maintaining P&L control.
2. Scalability: Designed and implemented robust operational systems that enabled the organization to scale the number of students from 1500 to 10,000 without incurring additional human resource costs.
3. Data-Driven Decision-Making: Created and designed schemas for operational data to facilitate investors' audits, contributing to securing series B funding and automating them in coordination with the Data team.
4. Cross-Functional Collaboration: Collaborated closely with the senior VP of Operations on various experimental projects at Masai, which later successfully integrated into the ecosystem.
5. Versatility: Adapted to various roles within the organization, including customer success operations, revenue operations, and partnerships, as required.
1. Vendor Management: Successfully managed sports vendors, onboarded new vendors, and negotiated product sales with them at Dmart
2. Supply Chain Management: Orchestrated and managed a high-impact project in collaboration with the Brihanmumbai Municipal Corporation, ensuring essential ration kits reached over 50,000 COVID-19 affected beneficiaries.
3. Logistics Optimization: Achieved a remarkable 60% reduction in overall expenditure by optimizing the distribution system.
Team Leadership: Led a team of 5+ members and coordinated with over 100 blue-collar professionals.
4. Data and MIS: Implemented real-time MIS dashboards for live tracking, enhancing transparency, and providing critical data insights for decision-making.
5. Problem Solving: Demonstrated hands-on leadership during the initial stages of the COVID-19 lockdown, personally delivering aid to beneficiaries during the crisis.
1. Education and Impact: Taught 55 8th-grade students in a low-income school, focusing on transforming their educational paths and bridging educational inequity.
2. Accelerated academic growth in numeracy skills from 34% class average to 46% in just seven months through innovative teaching methods.
3. Technology Integration: Collaborated with Nalanda Project to implement blended learning in the classroom, using technology (tabs) to achieve significant growth in numeracy skills
4. Community Engagement: Leveraged stakeholder inputs and community needs assessment to foster a culture of teamwork, self-control, and empathy.
Data Analysis (Spreadsheets & Business Intelligence tools)
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