Summary
Overview
Work History
Education
Skills
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Manas Tiwari

Manas Tiwari

Associate Director - Operations

Summary

Dedicated and results-driven professional with 7 years of experience in operational excellence, project management, and program leadership. Expert in designing efficient systems, driving scalability, and revenue growth. Skilled in cross-functional collaboration, data-driven decision-making, and achieving remarkable outcomes. Strong background in stakeholder engagement and a passion for driving positive change

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Associate Director of Operations

Masai School
Bangalore
08.2021 - Current

1. Operational Leadership: Established and leading a lead generation department (inbound and outbound), significantly contributing to an average monthly revenue increase of 4 million INR (new business) while maintaining P&L control.

2. Scalability: Designed and implemented robust operational systems that enabled the organization to scale the number of students from 1500 to 10,000 without incurring additional human resource costs.

3. Data-Driven Decision-Making: Created and designed schemas for operational data to facilitate investors' audits, contributing to securing series B funding and automating them in coordination with the Data team.

4. Cross-Functional Collaboration: Collaborated closely with the senior VP of Operations on various experimental projects at Masai, which later successfully integrated into the ecosystem.

5. Versatility: Adapted to various roles within the organization, including customer success operations, revenue operations, and partnerships, as required.

Deputy Manager of Operations / CSR

Avenue Supermarts Limited (DMart)
Thane
05.2019 - 08.2021

1. Vendor Management: Successfully managed sports vendors, onboarded new vendors, and negotiated product sales with them at Dmart

2. Supply Chain Management: Orchestrated and managed a high-impact project in collaboration with the Brihanmumbai Municipal Corporation, ensuring essential ration kits reached over 50,000 COVID-19 affected beneficiaries.

3. Logistics Optimization: Achieved a remarkable 60% reduction in overall expenditure by optimizing the distribution system.

Team Leadership: Led a team of 5+ members and coordinated with over 100 blue-collar professionals.

4. Data and MIS: Implemented real-time MIS dashboards for live tracking, enhancing transparency, and providing critical data insights for decision-making.

5. Problem Solving: Demonstrated hands-on leadership during the initial stages of the COVID-19 lockdown, personally delivering aid to beneficiaries during the crisis.

Fellow

Teach For India
Mumbai
03.2017 - 04.2019

1. Education and Impact: Taught 55 8th-grade students in a low-income school, focusing on transforming their educational paths and bridging educational inequity.

2. Accelerated academic growth in numeracy skills from 34% class average to 46% in just seven months through innovative teaching methods.

3. Technology Integration: Collaborated with Nalanda Project to implement blended learning in the classroom, using technology (tabs) to achieve significant growth in numeracy skills

4. Community Engagement: Leveraged stakeholder inputs and community needs assessment to foster a culture of teamwork, self-control, and empathy.

Education

Bachelor of Technology -

NIT
Jalandhar
07.2012 - 06.2016

Skills

Data Analysis (Spreadsheets & Business Intelligence tools)

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Work Availability

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Associate Director of Operations

Masai School
08.2021 - Current

Deputy Manager of Operations / CSR

Avenue Supermarts Limited (DMart)
05.2019 - 08.2021

Fellow

Teach For India
03.2017 - 04.2019

Bachelor of Technology -

NIT
07.2012 - 06.2016
Manas TiwariAssociate Director - Operations