Summary
Overview
Work History
Education
Skills
Websites
Certification
Professional Highlights
Timeline
Generic
Manaswi Saygaonkar

Manaswi Saygaonkar

Pune

Summary

Dynamic Technology Trainer and eLearning Developer with a proven track record at Fiserv, specializing in regulatory compliance and curriculum design. Expert in Articulate Storyline, I’ve enhanced onboarding success rates by 30% through engaging training programs. Passionate about fostering learner engagement and delivering impactful training experiences that drive organizational success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Technology Trainer | ELearning Developer

Self Employed
Pune
09.2020 - Current
  • Delivered technical training for clients like Capgemini, Cognizant, Hexaware, and IBM on ISTQB, Java Selenium, SQL/PLSQL, and Agile methodologies.
  • Designed and developed 15+ interactive eLearning modules using Articulate Storyline 360, Rise 360, and screen recording tools for scalable, on-demand learning.
  • Created immersive content with advanced features like triggers, branching scenarios, drag-and-drop activities, quizzes, and simulations to enhance learner engagement.
  • Developed tailored training curricula aligned with business goals, improving onboarding success rates by 30%, and boosting job readiness.
  • Facilitated hands-on UAT-based training simulations and real-time labs to provide practical project exposure.
  • Authored technical documents, including SOPs, test cases, user stories, and workflow diagrams, ensuring alignment with QA and ISTQB standards.
  • Led induction boot camps on manual and automation testing (Java, Selenium), SQL, and Agile, receiving 95%+ positive learner feedback.
  • Delivered Actimize AML/Fraud training (SAM, AIS, RCM), guiding configuration, alert workflows, and end-user onboarding for BFSI clients.

Sr. Application Developer

Fiserv (First Data)
01.2020 - 07.2020
  • Showcased domain proficiency in Anti Money Laundering (AML) and Fraud, fortified by robust analytical prowess, ensuring adept handling of complex financial regulatory matters.
  • Steered Actimize solutions implementation, focusing on SAM within ActOne Platform. Excelled in AIS and RCM development, guaranteeing the delivery of robust functionalities.
  • Deployed Actimize RCM configuration, setting up roles, groups, Business units, workflows, users, alert views, DART, and Dashboards to enhance operational efficiency and compliance.
  • Designed and executed SQL queries for database validation during system testing and validated data and system functionality through structured UAT and test scenarios.
  • Developed Agile artifacts and participated in Scrum events such as Backlog Grooming, while orchestrating Joint Application Development sessions to gather requirements.
  • Educated users on released changes and facilitated post-production activities, including gathering user feedback and prioritizing tasks with internal & external stakeholders.

Tech Lead Technical Trainer

NICE Interactive Solutions India Pvt Ltd
12.2017 - 01.2020
  • Delivered end-to-end training on Actimize modules (RCM, SAM, AIS) for internal teams and clients, aligned with global regulatory standards.
  • Trained cross-functional roles on business requirement gathering and fraud monitoring workflow implementation.
  • Designed and led scenario-based sessions on fraud detection, risk scoring, and alert generation using Actimize RCM.
  • Developed modular courseware and interactive eLearning content in Articulate Storyline 360, enabling flexible, real-world learning.
  • Managed LMS operations, training logistics, and calendar planning to ensure timely delivery and access to sessions.
  • Created detailed use cases, walkthroughs, and test objectives to connect training with practical Actimize applications.
  • Collected and analyzed learner feedback to enhance training effectiveness and continuously improve engagement.

Technical Trainer

SQS India Infosystems Pvt. Ltd
05.2014 - 12.2017
  • Conducted interactive workshops for ISTQB certifications (FL, Agile Extension, AL TA), enhancing testing skills and ensuring industry-standard alignment.
  • Led Selenium induction programs and customized onboarding trainings tailored to specific client and project requirements.
  • Managed LMS operations including user setup, course tracking, and reporting to support seamless training delivery.
  • Spearheaded internal test automation initiatives (e.g., Online PGP, Skill Set Matrix) using Selenium to improve QA practices.
  • Designed targeted training interventions based on skill gap analysis in collaboration with cross-functional teams.
  • Promoted test automation best practices, increasing efficiency and reducing manual testing efforts across projects.
  • Facilitated knowledge-sharing sessions and brown-bag talks to encourage continuous learning and tool adoption.
  • Mentored junior testers, monitored trainee progress, and refined programs based on performance metrics and feedback.

Technical Trainer

Vinsys IT Services Pvt. Ltd
03.2011 - 03.2014

Jr. S.M.E

SEED Infotech Ltd
03.2010 - 03.2011

Education

Master of Computer Science (M.C.S) -

Pune University
Pune, IN

Bachelor of Computer Science (B.C.S.) -

Pune University
Pune, IN

Skills

  • eLearning development
  • Technical training
  • Regulatory compliance
  • Articulate Storyline
  • Curriculum design
  • Learning management systems
  • Virtual classroom management
  • Training delivery

Certification

  • Disciplined Agile Senior Scrum Master
  • ISTQB Foundation Level
  • ISTQB Advanced Level Test Analyst (TA)
  • ISTQB Agile Tester Foundation Extension

Professional Highlights

  • Having 14 plus years of experience in IT, I have a strong background in Learning and Development, optimizing business processes, conducting in-depth customer needs analysis and contributing to give quality products to customers.
  • Designed and delivered training programs on Manual Testing, Selenium, Core Java, and ISTQB workshops, alongside Actimize-AML training for financial institutions, aligning content with industry standards and organizational needs.
  • Created comprehensive, customized training materials for diverse learning programs, ensuring technical proficiency and readiness for certifications such as ISTQB.
  • Successfully managed end-to-end training program design, incorporating stakeholder input to address skill gaps and align learning objectives with strategic business goals with AI based techniques and strategies.
  • Conducted engaging classroom and virtual training sessions using platforms like WebEx, fostering active participation and delivering measurable learning outcomes.
  • Partnered with cross-functional stakeholders to define training needs, develop competency frameworks, and secure buy-in for L&D initiatives.
  • Experienced in developing hands-on AI training labs and implementing real-world AI case studies to bridge theory with practical application.
  • Demonstrated strong leadership and organizational skills, ensuring seamless execution of training schedules, managing resources effectively, and mentoring trainers for consistent program quality.

Timeline

Technology Trainer | ELearning Developer

Self Employed
09.2020 - Current

Sr. Application Developer

Fiserv (First Data)
01.2020 - 07.2020

Tech Lead Technical Trainer

NICE Interactive Solutions India Pvt Ltd
12.2017 - 01.2020

Technical Trainer

SQS India Infosystems Pvt. Ltd
05.2014 - 12.2017

Technical Trainer

Vinsys IT Services Pvt. Ltd
03.2011 - 03.2014

Jr. S.M.E

SEED Infotech Ltd
03.2010 - 03.2011

Master of Computer Science (M.C.S) -

Pune University

Bachelor of Computer Science (B.C.S.) -

Pune University
Manaswi Saygaonkar