Manav Sharma

Great Learning

Gurgaon

12.2021 - Current

Implemented corrective actions when necessary to improve overall product quality.
Evaluated performance metrics from existing processes to recommend improvements in product quality.
Collaborated with cross-functional teams to ensure that product specifications are met or exceeded.
Trained personnel on proper use of tools, equipment, materials, and software used for quality assurance purposes.
Conducted root cause analysis to investigate the source of problems in production process.
Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
Assisted in the development of Quality Assurance procedures and protocols.
Analyzed customer complaints regarding product issues and provided solutions as needed.
Ensured compliance with company standards, regulations and procedures related to quality control.
Prepared presentations summarizing findings from various tests or experiments conducted during the course of a project.
Provided thorough documentation on all quality control activities and results.
Maintained quality assurance procedure documentation.
Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Collaborated with developers to resolve detected issues.
Developed, maintained, and executed automation scripts.
Performed functional, regression, and performance testing.